Subject: Copilot desktop entitlement not restored after payment recovery

Subject: Copilot desktop entitlement not restored after payment recovery

My GitHub payment initially failed, and my Copilot session stopped. The payment has now been successfully restored, and Copilot works through the web browser. However, the GitHub Copilot standalone desktop application fails on two separate computers connected to the same GitHub account.

Desktop app version: GitHub v1.0.25
Account: sherubrigsar-lab
Error: “Failed to get response from the AI model; retried 5 times. Last error: 500 connection error, please reconnect.”

I have already signed out and back in, restarted and updated the application, created new sessions, and tested on two computers. Please verify and refresh the Copilot licence/entitl

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| Field | Value |
| --- | --- |
| App version | 1.0.25 |
| OS | macOS 26.5.1 |
| Theme | GitHub |
| Path | /chat |
| Tenure | Day 1 |

Comienza reproduciendo el fallo en la ruta /chat de GitHub v1.0.25 en macOS, utilizando una cuenta cuyo pago se recuperó. Compara la aplicación de escritorio independiente con el flujo funcional del navegador web; se considera terminado cuando la aplicación de escritorio restaura la autorización de Copilot y deja de informar del error de conexión 500 repetido.

Escrito por el modelo de indexación a partir del texto del issue.