apache / apache/cloudstack

Cloudstack 4.20 UI becomes irresponsive. Restart the server to recover, it happens every 10 days.

Abierto
#10,578 24 comentarios 0 reacciones 0 asignados Ver en GitHub
status:needs-reproducing
Lenguaje dominante
Java
Estrellas
3.1k
Forks
1.4k
Merge medio
6 d 19 h
PR fusionados (30 d)
32

Descripción

Description:
I'm experiencing a critical issue with CloudStack 4.20 where all API endpoints become unresponsive approximately every 10 days. The only temporary resolution is to restart the CloudStack management server.

Observed Behavior:

API requests timeout/fail completely after ~10 days of uptime

No explicit ERROR messages in logs prior to outage

Found an unusually large INFO-level log entry (3MB per line) that might be relevant

Attached log file: [filename.log] (Please ensure you actually attach the file via GitHub interface)

Environment:

CloudStack Version: 4.20.0.0

OS:Ubuntu 24.04

Steps to Reproduce:

Start CloudStack management server

Operate normally for ~10 days

API services become unavailable without obvious triggers

Expected Behavior:
API endpoints should remain available continuously without requiring manual restarts.

Additional Context:

The large INFO-level log entry repeats periodically (full content attached)

No observed resource exhaustion (CPU/MEM) before outages

Problem persists across multiple maintenance windows

Troubleshooting Attempted:

Reviewed standard error logs - no smoking gun

Monitored system resources - no apparent bottlenecks

Server restart temporarily resolves the issue

Request:
Please help investigate:

Potential memory leaks or thread blocking in the 4.20 codebase

Significance of the oversized INFO log entries

Update to Original Issue:
Further analysis of the oversized INFO log reveals repetitive entries related to createVPCOffering API calls. The JSON payload in these logs appears to be abnormally large (3MB per line) and contains repetitive configuration data.

Key Log Excerpt Pattern:
INFO [c.c.a.ApiServlet] (qtp123456789-42:) {cmd="createVPCOffering", ... JSON payload (3MB) ...}

![Image](https://github.com/user-attachments/assets/f900807c-3aca-4028-bea7-ea76cc1c94d2)

Guía de contribución

Abrir la guía de contribución

Línea de trabajo

Comienza revisando el log adjunto y las entradas repetidas de createVPCOffering, centrándote en el patrón de payload INFO de 3MB. Después inspecciona la ruta de la API de CloudStack 4.20 representada por ApiServlet y reproduce, si es posible, la interrupción de aproximadamente 10 días; se considera terminado cuando se haya identificado la causa, definido el cambio de código afectado y confirmado que las solicitudes de la API siguen estando disponibles sin reiniciar.

Escrito por el modelo de indexación a partir del texto del issue.

Evaluación

Stack tecnológico
java
Área
api, backend, cloud, infrastructure
Tipo de issue
Error
Dificultad
5/5
Tiempo estimado
Más de una semana
Estado de actividad
Estancado
Claridad
Necesita aclaración
Aptitud para principiantes
25/100

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