anthropics / anthropics/claude-code
[BUG] Claude Desktop – "Configure third-party inference" setup page fails with 503 (bootstrap request)
- Ngôn ngữ chính
- Python
- Star
- 145k
- Fork
- 23.1k
- Chỉ số merge pull request
- Chỉ số pull request đang chờ
Mô tả
### Preflight Checklist
- [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
### What's Wrong?
Issue:
Opening the third-party inference setup page (app://localhost/setup-desktop-3p) always fails with "Unable to load
configuration". Log excerpt (custom3p-setup.log):
[bootstrap] Eager fetch failed: Bootstrap request failed: 503 Service Unavailable
Troubleshooting already performed (issue persists in every case):
1. Cleared Claude-3p profile cache (Cache, Code Cache, GPUCache, Dawn caches) — no config/credentials touched.
2. Confirmed app is on latest version (1.52386.0).
3. Found and fixed an unrelated OAuth issue (refresh token invalid_grant / session_stale_relogin) via full logout
("sign out of all devices") + fresh login. Auth now works correctly.
4. Despite a fully valid session and clean cache, the bootstrap call for setup-desktop-3p still returns 503 on every
attempt, across multiple days/sessions.
5. General network connectivity to Anthropic/claude.ai confirmed working (no proxy/firewall block detected).
### What Should Happen?
Request:
Please check server-side status of the third-party-inference bootstrap endpoint, and confirm whether this account/org
is provisioned/entitled for this feature (the menu item is visible under Developer Mode, but the backend consistently
rejects the config fetch with 503).
### Error Messages/Logs
```shell
[bootstrap] Eager fetch failed: Bootstrap request failed: 503 Service Unavailable
```
### Steps to Reproduce
Steps to reproduce:
1. Open Claude Desktop (v1.52386.0, Windows 11).
2. Sign in normally with your Anthropic account.
3. Enable Developer Mode in Claude Desktop settings.
4. From the menu, open "Configure third-party inference".
5. The setup window opens at app://localhost/setup-desktop-3p.
6. The page fails to load and shows: "Unable to load configuration", with a toast: "Unable to update saved
configurations".
7. Clicking "Retry" reproduces the same error every time.
Expected result: the third-party inference configuration page loads normally.
Actual result: page fails to load; custom3p-setup.log shows:
[bootstrap] Eager fetch failed: Bootstrap request failed: 503 Service Unavailable
Additional notes:
- Reproducible 100% of the time, across multiple sessions/days.
- Persists after: clearing the app cache, confirming latest app version, and a full sign-out/sign-in (which did fix a
separate, unrelated OAuth invalid_grant issue found in the logs).
- General connectivity to claude.ai / Anthropic services is otherwise working fine.
### Claude Model
Not sure / Multiple models
### Is this a regression?
No, this never worked
### Last Working Version
_No response_
### Claude Code Version
Claude 1.52386.0 (1003ca) 2026-09-10T05:55:17.000Z
### Platform
Anthropic API
### Operating System
Windows
### Terminal/Shell
Windows Terminal
### Additional Information
_No response_
Hướng dẫn đóng góp
Chưa lập chỉ mục được hướng dẫn đóng góp cho kho mã nguồn này
Hướng nghiên cứu
Start by reviewing the reported bootstrap failure in custom3p-setup.log and the reproduction steps for app://localhost/setup-desktop-3p. Check the third-party-inference bootstrap endpoint and account or organization provisioning status; done means the setup page loads and Retry no longer produces the 503 configuration error.
Do mô hình lập chỉ mục viết ra từ nội dung của issue.
Đánh giá
- Lĩnh vực
- api
- Loại issue
- Lỗi
- Độ khó
- 4/5
- Thời gian dự kiến
- 3-5 ngày
- Mức độ hoạt động
- Sôi nổi
- Độ rõ ràng
- Cần làm rõ
- Mức phù hợp với người mới
- 35/100