anthropics / anthropics/claude-code
[BUG] Claude Desktop – "Configure third-party inference" setup page fails with 503 (bootstrap request)
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Beschreibung
### Preflight Checklist
- [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
### What's Wrong?
Issue:
Opening the third-party inference setup page (app://localhost/setup-desktop-3p) always fails with "Unable to load
configuration". Log excerpt (custom3p-setup.log):
[bootstrap] Eager fetch failed: Bootstrap request failed: 503 Service Unavailable
Troubleshooting already performed (issue persists in every case):
1. Cleared Claude-3p profile cache (Cache, Code Cache, GPUCache, Dawn caches) — no config/credentials touched.
2. Confirmed app is on latest version (1.52386.0).
3. Found and fixed an unrelated OAuth issue (refresh token invalid_grant / session_stale_relogin) via full logout
("sign out of all devices") + fresh login. Auth now works correctly.
4. Despite a fully valid session and clean cache, the bootstrap call for setup-desktop-3p still returns 503 on every
attempt, across multiple days/sessions.
5. General network connectivity to Anthropic/claude.ai confirmed working (no proxy/firewall block detected).
### What Should Happen?
Request:
Please check server-side status of the third-party-inference bootstrap endpoint, and confirm whether this account/org
is provisioned/entitled for this feature (the menu item is visible under Developer Mode, but the backend consistently
rejects the config fetch with 503).
### Error Messages/Logs
```shell
[bootstrap] Eager fetch failed: Bootstrap request failed: 503 Service Unavailable
```
### Steps to Reproduce
Steps to reproduce:
1. Open Claude Desktop (v1.52386.0, Windows 11).
2. Sign in normally with your Anthropic account.
3. Enable Developer Mode in Claude Desktop settings.
4. From the menu, open "Configure third-party inference".
5. The setup window opens at app://localhost/setup-desktop-3p.
6. The page fails to load and shows: "Unable to load configuration", with a toast: "Unable to update saved
configurations".
7. Clicking "Retry" reproduces the same error every time.
Expected result: the third-party inference configuration page loads normally.
Actual result: page fails to load; custom3p-setup.log shows:
[bootstrap] Eager fetch failed: Bootstrap request failed: 503 Service Unavailable
Additional notes:
- Reproducible 100% of the time, across multiple sessions/days.
- Persists after: clearing the app cache, confirming latest app version, and a full sign-out/sign-in (which did fix a
separate, unrelated OAuth invalid_grant issue found in the logs).
- General connectivity to claude.ai / Anthropic services is otherwise working fine.
### Claude Model
Not sure / Multiple models
### Is this a regression?
No, this never worked
### Last Working Version
_No response_
### Claude Code Version
Claude 1.52386.0 (1003ca) 2026-09-10T05:55:17.000Z
### Platform
Anthropic API
### Operating System
Windows
### Terminal/Shell
Windows Terminal
### Additional Information
_No response_
Beitragsleitfaden
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Rechercherichtung
Start by reviewing the reported bootstrap failure in custom3p-setup.log and the reproduction steps for app://localhost/setup-desktop-3p. Check the third-party-inference bootstrap endpoint and account or organization provisioning status; done means the setup page loads and Retry no longer produces the 503 configuration error.
Vom Indexierungsmodell aus dem Issue-Text verfasst.
Bewertung
- Bereich
- api
- Issue-Typ
- Bug
- Schwierigkeit
- 4/5
- Geschätzter Aufwand
- 3-5 Tage
- Aktivitätsstatus
- Aktiv
- Klarheit
- Muss geklärt werden
- Anfängerfreundlichkeit
- 35/100