WebDriverException: Message: An unknown server-side error occurred while processing the command
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- Python
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Description
The problem
I have been using Appium to run automation testing against our Android app on devices for more than a year now. Just till recently we kept come across this issue while to initialize the Appium.
WebDriverException: Message: An unknown server-side error occurred while processing the command. Original error: Error executing adbExec. Original error: 'Command 'C:\CATA_AUTO\Android\SDK\platform-tools\adb.exe -P 5037 -s 217TCD865537 shell 'settings delete global hidden_api_policy_pre_p_apps;settings delete global hidden_api_policy_p_apps;settings delete global hidden_api_policy'' exited with code 20'; Stderr: 'cmd: Can't find service: settings
cmd: Can't find service: settings
cmd: Can't find service: settings'; Code: '20'
I temporary uninstall Appium then reinstall appium and it works but several days later this issue come back...
Environment
- Appium version: 1.21.0
Details
using Python as library and robot framework to run the test case.
Link to Appium Logs
I attached the appium-server-logs
appium-server-logs.txt
Code To reproduce issue
Contributor guide
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reviewing appium-server-logs.txt and the reported adb command for Appium 1.21.0, then reproduce initialization with the Android device and Python or Robot Framework setup described. The issue names no repository file or test; completion would require identifying and documenting why the settings service error recurs and how to verify the fix.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android, python
- Domain
- mobile, testing-qa
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100