The remote access VPN can not connected

##### ISSUE TYPE

* Bug Report

##### COMPONENT NAME
- VPN

##### CLOUDSTACK VERSION
- CloudStack 4.17.2.0

##### CONFIGURATION
Using a VPC-102, The public address is 10.26.20.64



##### OS / ENVIRONMENT
OS: oracle linux8

##### SUMMARY
I use the https://docs.cloudstack.apache.org/en/latest/adminguide/networking/using_remote_access.html#microsoft-windows-8 as a direct.

##### STEPS TO REPRODUCE
1. Create remote access VPN
2. connect using the windows 10 (https://docs.cloudstack.apache.org/en/latest/adminguide/networking/using_remote_access.html#microsoft-windows-8)

##### EXPECTED RESULTS
can connect the remote access VPN

##### ACTUAL RESULTS
can not connect remote access VPN

The windows 10 vpn client error is


The cloudstack manager log error is :
```
2023-02-23 17:26:26,767 DEBUG [c.c.a.ApiServer] (qtp555273695-23:ctx-50335df0 ctx-c4f50adb) (logid:12aebde2) CIDRs from which account 'Acct[86761a89-6cab-11ed-
b904-69f592fc371d-admin] -- Account {"id": 2, "name": "admin", "uuid": "86761a89-6cab-11ed-b904-69f592fc371d"}' is allowed to perform API calls: 0.0.0.0/0,::/0
2023-02-23 17:26:26,778 DEBUG [c.c.a.ApiServlet] (qtp555273695-23:ctx-50335df0 ctx-c4f50adb) (logid:12aebde2) ===END=== 10.64.94.43 -- GET jobId=c66ab6d8-74f
3-42fa-8255-cb855393ce24&command=queryAsyncJobResult&response=json
2023-02-23 17:26:26,855 DEBUG [c.c.a.ApiServlet] (qtp555273695-14:ctx-0d37275c) (logid:049edc7e) ===START=== 10.64.94.43 -- GET listall=true&tab=vpn&id=7b77a
8ca-e989-48e0-a4ff-14b1ecee9d25&allocatedonly=false&page=1&pagesize=20&command=listPublicIpAddresses&response=json
2023-02-23 17:26:26,860 DEBUG [c.c.a.ApiServer] (qtp555273695-14:ctx-0d37275c ctx-3386c022) (logid:049edc7e) CIDRs from which account 'Acct[86761a89-6cab-11ed-
b904-69f592fc371d-admin] -- Account {"id": 2, "name": "admin", "uuid": "86761a89-6cab-11ed-b904-69f592fc371d"}' is allowed to perform API calls: 0.0.0.0/0,::/0
2023-02-23 17:26:26,863 DEBUG [c.c.a.ApiServlet] (qtp555273695-17:ctx-5439e3ce) (logid:8e9ca2d8) ===START=== 10.64.94.43 -- GET publicipid=7b77a8ca-e989-48e0
-a4ff-14b1ecee9d25&listAll=true&command=listRemoteAccessVpns&response=json
2023-02-23 17:26:26,865 WARN [c.c.a.d.ParamGenericValidationWorker] (qtp555273695-14:ctx-0d37275c ctx-3386c022) (logid:049edc7e) Received unknown parameters for command listPublicIpAddresses. Unknown parameters : tab
2023-02-23 17:26:26,868 DEBUG [c.c.a.ApiServer] (qtp555273695-17:ctx-5439e3ce ctx-4a866503) (logid:8e9ca2d8) CIDRs from which account 'Acct[86761a89-6cab-11ed-b904-69f592fc371d-admin] -- Account {"id": 2, "name": "admin", "uuid": "86761a89-6cab-11ed-b904-69f592fc371d"}' is allowed to perform API calls: 0.0.0.0/0,::/0
2023-02-23 17:26:26,874 DEBUG [c.c.a.ApiServlet] (qtp555273695-17:ctx-5439e3ce ctx-4a866503) (logid:8e9ca2d8) ===END=== 10.64.94.43 -- GET publicipid=7b77a8ca-e989-48e0-a4ff-14b1ecee9d25&listAll=true&command=listRemoteAccessVpns&response=json
2023-02-23 17:26:26,890 DEBUG [c.c.a.ApiServlet] (qtp555273695-14:ctx-0d37275c ctx-3386c022) (logid:049edc7e) ===END=== 10.64.94.43 -- GET listall=true&tab=vpn&id=7b77a8ca-e989-48e0-a4ff-14b1ecee9d25&allocatedonly=false&page=1&pagesize=20&command=listPublicIpAddresses&response=json
2023-02-23 17:26:26,894 DEBUG [c.c.a.ApiServlet] (qtp555273695-22:ctx-92a83a62) (logid:a5dc90f0) ===START=== 10.64.94.43 -- GET listall=true&tab=vpn&id=7b77a8ca-e989-48e0-a4ff-14b1ecee9d25&allocatedonly=false&page=1&pagesize=20&command=listPublicIpAddresses&response=json
2023-02-23 17:26:26,898 DEBUG [c.c.a.ApiServer] (qtp555273695-22:ctx-92a83a62 ctx-f0f118dd) (logid:a5dc90f0) CIDRs from which account 'Acct[86761a89-6cab-11ed-b904-69f592fc371d-admin] -- Account {"id": 2, "name": "admin", "uuid": "86761a89-6cab-11ed-b904-69f592fc371d"}' is allowed to perform API calls: 0.0.0.0/0,::/0
2023-02-23 17:26:26,901 WARN [c.c.a.d.ParamGenericValidationWorker] (qtp555273695-22:ctx-92a83a62 ctx-f0f118dd) (logid:a5dc90f0) Received unknown parameters for command listPublicIpAddresses. Unknown parameters : tab
2023-02-23 17:26:26,918 DEBUG [c.c.a.ApiServlet] (qtp555273695-22:ctx-92a83a62 ctx-f0f118dd) (logid:a5dc90f0) ===END=== 10.64.94.43 -- GET listall=true&tab=vpn&id=7b77a8ca-e989-48e0-a4ff-14b1ecee9d25&allocatedonly=false&page=1&pagesize=20&command=listPublicIpAddresses&response=json
2023-02-23 17:26:26,933 DEBUG [c.c.a.ApiServlet] (qtp555273695-23:ctx-a6b97ac8) (logid:9169a691) ===START=== 10.64.94.43 -- GET listall=true&tab=vpn&id=7b77a8ca-e989-48e0-a4ff-14b1ecee9d25&allocatedonly=false&page=1&pagesize=20&command=listPublicIpAddresses&response=json
2023-02-23 17:26:26,938 DEBUG [c.c.a.ApiServer] (qtp555273695-23:ctx-a6b97ac8 ctx-63aa5551) (logid:9169a691) CIDRs from which account 'Acct[86761a89-6cab-11ed-b904-69f592fc371d-admin] -- Account {"id": 2, "name": "admin", "uuid": "86761a89-6cab-11ed-b904-69f592fc371d"}' is allowed to perform API calls: 0.0.0.0/0,::/0
2023-02-23 17:26:26,942 WARN [c.c.a.d.ParamGenericValidationWorker] (qtp555273695-23:ctx-a6b97ac8 ctx-63aa5551) (logid:9169a691) Received unknown parameters for command listPublicIpAddresses. Unknown parameters : tab
2023-02-23 17:26:26,961 DEBUG [c.c.a.ApiServlet] (qtp555273695-23:ctx-a6b97ac8 ctx-63aa5551) (logid:9169a691) ===END=== 10.64.94.43 -- GET listall=true&tab=vpn&id=7b77a8ca-e989-48e0-a4ff-14b1ecee9d25&allocatedonly=false&page=1&pagesize=20&command=listPublicIpAddresses&response=json

```

[management-server.log](https://github.com/apache/cloudstack/files/10812245/management-server.log)

Please take a look, Thanks

Commencez par la procédure de VPN d’accès distant liée dans l’issue et reproduisez l’échec de connexion de Windows 10 sur CloudStack 4.17.2.0 en utilisant la configuration VPC fournie. Examinez management-server.log avec les requêtes VPN et API présentées dans le rapport. Le travail est terminé lorsque la cause a été identifiée et qu’une connexion VPN d’accès distant fonctionnelle a été rétablie.

Rédigé par le modèle d'indexation à partir du texte de l'issue.