apache / apache/cloudstack

Volume Snapshot Fails After First Successful Snapshot – (XCP-ng 8.3, CloudStack 4.21)

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status:needs-investigation
Dominant language
Java
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Description

### problem

We are encountering an issue while creating volume snapshots on VMs hosted on XCP-ng 8.3 with FC primary storage.
The first snapshot is created successfully, however any subsequent snapshot attempt fails.

Error
The snapshot job fails with the following error:
failed to getVhdParent with args isISCSI

### versions

Component Version
CloudStack 4.21
Hypervisor XCP-ng 8.3
Storage Type Pre-setup Storage over FC
Primary Storage Fibre Channel (FC)

### The steps to reproduce the bug

snapshot of the volume → Success.
Attempt to create the second snapshot of the same volume → Failure.

Logs:
[logs.txt](https://github.com/user-attachments/files/25788703/logs.txt)

### What to do about it?

_No response_

Contributor guide

Open the contributing guide

Research direction

Start by reading the attached logs.txt and reproducing the sequence: create one volume snapshot, then attempt a second on the same volume in the listed XCP-ng and FC setup. Trace the reported “getVhdParent with args isISCSI” failure in the snapshot path. Done means consecutive snapshots succeed without that error.

Written by the indexing model from the issue text.

Assessment

Tech stack
java
Domain
cloud, infrastructure
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
30/100

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