anthropics / anthropics/claude-code

[BUG] Windows service (CoworkVMService) flaps disabled/enabled during MSIX auto-update, blocked by EBUSY on chrome-native-host.exe

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area:cowork area:desktop area:mcp bug has repro platform:windows stale
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Mô tả

### Preflight Checklist

- [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code

### What's Wrong?

Environment: Windows 11, Claude desktop app installed via MSIX (WindowsApps).
Service: "Claude" (CoworkVMService), display name Claude, backed by cowork-svc.exe.

What happens: During app auto-update, the update sometimes gets stuck for 20-40 minutes instead of completing near-instantly. During that window, the Windows service repeatedly toggles between "installed/Automatic" and "disabled" (observed 6 reinstall events in 18 seconds at one point), making the app briefly unusable multiple times per evening.

Root cause found in main.log: repeated errors during the stuck window:

[Chrome Extension MCP] Failed to copy native host binary: Error: EBUSY: resource busy or locked, copyfile 'C:\Program Files\WindowsApps\Claude__x64__.../app/resources/chrome-native-host.exe' -> '%APPDATA%\Claude\ChromeNativeHost\chrome-native-host.exe'

The native host binary appears to still be locked/in-use when the MSIX update tries to replace it, causing the update transaction to retry repeatedly instead of completing cleanly. This happened 3 times in one evening (2026-08-19), each time self-resolving after 20-40 minutes.

Separately: the underlying Windows service's security descriptor only grants SERVICE_CHANGE_CONFIG to a specific NT SERVICE virtual account, not to Administrators - so no local admin-level workaround (e.g. sc.exe failure recovery actions) is possible to mitigate the flapping while waiting for a fix.

Expected: the update should complete without the app service repeatedly disabling itself, and without holding a lock on chrome-native-host.exe past the point where it needs to be replaced.

### What Should Happen?

The app update should complete without the underlying Windows service (CoworkVMService) repeatedly disabling itself, and without holding a lock on chrome-native-host.exe past the point where the MSIX update needs to replace it.

### Error Messages/Logs

```shell

```

### Steps to Reproduce

This is a background/service-level issue rather than a specific CLI command sequence:

1. Have the Claude desktop app (MSIX/WindowsApps install) running normally on Windows.
2. Let the app auto-update trigger in the background (happens periodically; observed 3 times in one evening on 2026-08-19).
3. Watch %APPDATA%\Claude\logs\main.log during the update window.
4. When the update gets stuck (not always reproducible on demand - happened when chrome-native-host.exe was still locked), repeated log lines appear:
"[Chrome Extension MCP] Failed to copy native host binary: Error: EBUSY: resource busy or locked, copyfile ... -> ...\chrome-native-host.exe"
5. In parallel, Windows Event Viewer (System log, Service Control Manager source) shows repeated pairs of event 7045 (service installed) followed immediately by event 7040 (service Claude/CoworkVMService startup type changed from Automatic to Disabled) - up to 6 cycles observed in 18 seconds.
6. During this window, `Get-Service CoworkVMService` alternates between Running/Automatic and Disabled/Stopped, and the app is intermittently unusable.
7. Eventually (20-40 minutes later) the update completes, logged as "[CCD-autoupdate] Disabled: MSIX install" followed by "[updater] App is installed, enabling initial check and auto-updates", and the service stabilizes on Running/Automatic.

Not something I can force on demand - it only manifested when the update transaction hit the file lock. Happy to share the relevant excerpt of main.log if useful.

### Claude Model

None

### Is this a regression?

Yes, this worked in a previous version

### Last Working Version

_No response_

### Claude Code Version

2.1.234 (Claude Code)

### Platform

Anthropic API

### Operating System

Windows

### Terminal/Shell

PowerShell

### Additional Information

_No response_

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Chưa lập chỉ mục được hướng dẫn đóng góp cho kho mã nguồn này

Hướng nghiên cứu

Start with %APPDATA%\Claude\logs\main.log and the MSIX auto-update path, then correlate EBUSY copy failures with Service Control Manager events 7045 and 7040 and Get-Service CoworkVMService output. Done means the update completes without repeated service disable/enable cycles and chrome-native-host.exe is no longer locked when the MSIX replacement runs.

Do mô hình lập chỉ mục viết ra từ nội dung của issue.

Đánh giá

Công nghệ
powershell
Lĩnh vực
desktop, release
Loại issue
Lỗi
Độ khó
4/5
Thời gian dự kiến
3-5 ngày
Mức độ hoạt động
Sôi nổi
Độ rõ ràng
Khá rõ ràng
Mức phù hợp với người mới
42/100

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