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RotherOSS

26 indexed repositories · View on GitHub

otobo
OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

Perl · 337 stars
otobo-docker
OTOBO Docker and Docker Compose files.

Shell · 39 stars
doc-otobo-installation
OTOBO installation tutorial

Makefile · 8 stars
timeaccounting
A time registration module.

Perl · 2 stars
doc-otobo-user
OTOBO user and Agent manual

Makefile · 2 stars
otobo-ai-mcp
MCP server for OTOBO

Python · 1 star
doc-otobo-ai
🤖 Roboto

Makefile · 1 star
doc-otobo-admin
OTOBO Administration Manual

Makefile · 1 star
itsmcore
The OTOBO::ITSM Core package provides basic functionality for all other ITSM packages. This package requires the GeneralCatalog package.

Perl · 1 star
itsmconfigurationmanagement
This package implements all ITSM configuration management features. This package requires the ITSMCore package.

Perl · 1 star
mailaccount-oauth2
Enables receiving emails (IMAP and POP3) via OAuth 2.0 authorization (RFC 6749).

Perl · 0 stars
importexportcustomercompany

Perl · 0 stars
importexportticket

Perl · 0 stars
fred
A tool to help the developer during development.

Perl · 0 stars
survey
A customer survey tool.

Perl · 0 stars
agentticketarticlepin

Perl · 0 stars
itsmconfigitemlabelprint

Perl · 0 stars
itsmincidentproblemmanagement
This package implements all ITSM incident management and problem management features. This package requires the ITSMCore package.

Perl · 0 stars
dynamicfieldattachment

Perl · 0 stars
generalcatalog
The GeneralCatalog is a reference table tool for ITSM. You can add new items or update existing items in the Admin-Interface.

Perl · 0 stars
6 more repositories live on View on GitHub

Beginner friendly Everything

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Issue created by the Github action DockerImageUpdateAutobuild Open

Action DockerImageUpdateAutobuild

Difficulty 4/5 3-5 days Newbie friendliness 52/100

RotherOSS/otobo#6144 · Opened Sep 19, 2026
ProcessManagement: Review `Transition.pm` module Open

bug

Difficulty 4/5 3-5 days Newbie friendliness 48/100

RotherOSS/otobo#6142 · Opened Sep 18, 2026
AgentITSMConfigItemOverview: Make permission level configurable Open

enhancement

Difficulty 2/5 1-3 hours Newbie friendliness 78/100

RotherOSS/itsmconfigurationmanagement#120 · Opened Sep 18, 2026
Placeholder avatar initials not displayed properly in CustomerInterface Open

style

RotherOSS/otobo#6137 · 1 assignee · Opened Sep 17, 2026
Update kerberos docs (rel-11_1) Open

RotherOSS/doc-otobo-installation#225 · 1 assignee · Opened Sep 16, 2026
update kerberos docs (rel-11_0) Open

RotherOSS/doc-otobo-installation#223 · 1 assignee · Opened Sep 16, 2026
Template <> Queue-Assignment isn't opened automatically after template creatopn Open

bug

Difficulty 2/5 1-3 hours Newbie friendliness 72/100

RotherOSS/otobo#6130 · 2 comments · Opened Sep 15, 2026
ProcessManagement Transition: 'or' doesn't work properly Open

bug

RotherOSS/otobo#6126 · 1 comment · 1 assignee · Opened Sep 15, 2026
Consider the namespaces of ProcessManagement elements when sorting Open

enhancement

RotherOSS/otobo#6125 · 1 comment · 1 assignee · Opened Sep 15, 2026
DynamicField Import: Lenses on Sets cause error and corrupt data Open

bug

RotherOSS/otobo#6123 · 1 assignee · Opened Sep 15, 2026
Rework height calculation and resizing of CKEditor Open

bug style

RotherOSS/otobo#6122 · 1 assignee · Opened Sep 14, 2026
Error in GenericAgent when adding a dynamic field from type Reference Agent Open

bug

Difficulty 3/5 1-2 days Newbie friendliness 64/100

RotherOSS/otobo#6121 · Opened Sep 14, 2026
Error checking database but it is correct version : Error: database version requirement not satisfied. Have version: 08.04.1100 Want version: 8.4 Open

bug

Difficulty 3/5 1-2 days Newbie friendliness 68/100

RotherOSS/otobo#6117 · Opened Sep 14, 2026
Invalid Param parsing at entrypoint.sh Open

RotherOSS/otobo#6114 · 2 comments · 1 assignee · Opened Sep 13, 2026
use QueueObject in AgentTicketCompose Open

enhancement

RotherOSS/otobo#6108 · 1 assignee · Opened Sep 11, 2026
DynamicField Backend ValueGet: Investigate usage and intention of parameter ObjectName Open

bug

Difficulty 5/5 Over a week Newbie friendliness 42/100

RotherOSS/otobo#6100 · 2 comments · Opened Sep 9, 2026
Permission Condition Handling broken in PublicITSMConfigItem Overview Open

Difficulty 4/5 3-5 days Newbie friendliness 25/100

RotherOSS/itsmpubliccmdb#1 · Opened Sep 9, 2026
Line Break not shown correctly in Customer Frontend Service Catalog 11.0.7. Open

Difficulty 3/5 1-2 days Newbie friendliness 65/100

RotherOSS/servicecatalog#26 · Opened Sep 8, 2026
Associate queue Open

bug

RotherOSS/otobo#6097 · 1 assignee · Opened Sep 7, 2026
A queue called 'Sum' is not shown in Bar Chart Statistic Open

bug

Difficulty 2/5 1-3 hours Newbie friendliness 82/100

RotherOSS/otobo#6091 · Opened Sep 7, 2026
Errors in CustomerTicketProcess are not handled correctly. Open

bug

Difficulty 4/5 3-5 days Newbie friendliness 55/100

RotherOSS/otobo#6089 · Opened Sep 4, 2026
Improvement proposal for description for "Unlock timeout minutes" Open

style

Difficulty 2/5 1-3 hours Newbie friendliness 78/100

RotherOSS/otobo#6084 · Opened Sep 3, 2026
Auto Response Type "Auto Remove" not functional Open

bug

Difficulty 3/5 1-2 days Newbie friendliness 55/100

RotherOSS/otobo#6081 · Opened Sep 3, 2026
Elasticsearch toolbar input can overflow. Open

style

RotherOSS/otobo#6078 · 5 comments · 1 assignee · Opened Sep 2, 2026
Merge LightAdmin II package Open

Difficulty 5/5 Over a week Newbie friendliness 35/100

RotherOSS/otobo#6076 · 1 comment · Opened Sep 1, 2026
Editor selections are cut by "overflow: hidden" of .FieldCell and .RichTextField. Open

bug style

RotherOSS/otobo#6067 · 1 assignee · Opened Aug 27, 2026
Process template field too wide in Activity Dialog Open

style

Difficulty 2/5 1-3 hours Newbie friendliness 58/100

RotherOSS/otobo#6063 · Opened Aug 26, 2026
Characters are not masked correctly when switching between "Include invalid customer companies" active / inactive Open

Difficulty 4/5 3-5 days Newbie friendliness 48/100

RotherOSS/otobo#6047 · 1 comment · Opened Aug 21, 2026
Dynamic field type Multiselect on object ITSMConfigItem can select only one entry Open

bug

RotherOSS/itsmconfigurationmanagement#119 · 2 comments · 1 assignee · Opened Aug 20, 2026
Search screen of CMDB shows irrelevant values Open

Difficulty 3/5 1-2 days Newbie friendliness 55/100

RotherOSS/itsmconfigurationmanagement#115 · Opened Aug 19, 2026
Add optional config and data file for testing LDAP Open

enhancement

RotherOSS/otobo-docker#217 · 1 assignee · Opened Aug 17, 2026
warnings when using XSLT outbound mapping Open

bug

Difficulty 3/5 Half a day Newbie friendliness 62/100

RotherOSS/otobo#6034 · 1 comment · Opened Aug 14, 2026
DynamicField Reference ConfigItem not work in CustomerCompany and CustomerUser Open

bug

Difficulty 3/5 1-2 days Newbie friendliness 52/100

RotherOSS/otobo#6033 · Opened Aug 13, 2026
Empty type in CustomerTicketMessage Open

bug

RotherOSS/servicecatalog#25 · 3 comments · 1 assignee · Opened Aug 13, 2026
Links are not currently highlighted visually in CustomerITSMConfigItemZoom Open

bug

Difficulty 2/5 1-3 hours Newbie friendliness 70/100

RotherOSS/itsmconfigurationmanagement#114 · 1 comment · Opened Aug 13, 2026
Please remove the translation "For" from Kernel/Language/* Open

Difficulty 3/5 1-2 days Newbie friendliness 55/100

RotherOSS/otobo#6032 · Opened Aug 13, 2026
Check cache handling for dynamic fields of type Lens (in context ConfigItem to ConfigItem) Open

bug

RotherOSS/otobo#6031 · 1 assignee · Opened Aug 13, 2026
DynamicFields of the ‘Reference’ type and Dynamic Fields with the ‘MultiValue’ option enabled do not display links once more than one element has been selected. Open

enhancement

Difficulty 4/5 3-5 days Newbie friendliness 48/100

RotherOSS/otobo#6030 · Opened Aug 13, 2026
DynamicField "Field Order" label Open

Difficulty 3/5 1-2 days Newbie friendliness 62/100

RotherOSS/otobo#6029 · Opened Aug 13, 2026
It is currently not possible to use the Option/Attribute/Flag "Header" in the ‘Description’ section Open

enhancement

Difficulty 3/5 1-2 days Newbie friendliness 52/100

RotherOSS/itsmconfigurationmanagement#111 · 1 reaction · Opened Aug 13, 2026
Lenses on DynamicFields from type Richtext, ITSMConfigItem, etc. not working Open

bug

RotherOSS/otobo#6027 · 2 comments · 1 assignee · Opened Aug 13, 2026
CustomerTicketMessage ignores MANDATORY for Dynamic Fields of Type Reference->CustomerUser Open

bug

Difficulty 3/5 1-2 days Newbie friendliness 63/100

RotherOSS/otobo#6022 · Opened Aug 13, 2026
Customer article stylesheets generated by DocumentComplete() are blocked by sandbox CSP Open

RotherOSS/otobo#6018 · 1 assignee · Opened Aug 12, 2026
Please add a new Event Modul to update linked objects Open

enhancement

RotherOSS/itsmconfigurationmanagement#108 · 4 comments · 1 assignee · Opened Aug 12, 2026
DynamicField RichText, when set as a required field, checks immediately whether content is present, rather than waiting until the form is saved. Open

Difficulty 3/5 1-2 days Newbie friendliness 52/100

RotherOSS/otobo#6011 · Opened Aug 12, 2026
Elasticsearch Abbrevation on the Resultpage too aggressive Open

bug

RotherOSS/otobo#6010 · 1 assignee · Opened Aug 12, 2026
`Elasticsearch:QuickSearchShow` header mapping Open

bug

Difficulty 3/5 1-2 days Newbie friendliness 48/100

RotherOSS/otobo#6009 · Opened Aug 12, 2026
Pass attachment to child ticket Open

Difficulty 4/5 3-5 days Newbie friendliness 35/100

RotherOSS/dynamicfieldattachment#12 · Opened Aug 12, 2026
DynamicFieldAttachment: mark as required field Open

bug

Difficulty 3/5 1-2 days Newbie friendliness 55/100

RotherOSS/dynamicfieldattachment#11 · Opened Aug 12, 2026
Execute bin/otobo.Console.pl Maint::Ticket::InvalidUserCleanup Open

Difficulty 4/5 3-5 days Newbie friendliness 55/100

RotherOSS/otobo#6000 · Opened Aug 11, 2026

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