Identify approaches to resolve conflicts

### Learning Objectives

- [ ] Identify appropriate steps to resolve a conflict

### Why are we doing this?

We looked at conflict resolution in the [prep work](https://itp.codeyourfuture.io/data-groups/sprints/2/prep/#conflict-resolution) for this week's sprint. How we resolve a conflict will often depend on what the conflict is about. Consider the following types of conflict and choose one.

- A technical disagreement about how to write the code for a well-understood task.
- The manager wants you to work faster but with a smaller team by rushing.
- A competitive and ambitious person wants you to look bad so they can get a promotion instead.

Sort the following list of approaches or questions into priority and usefulness. Add your own strategies to this list.

- [ ] Don’t let your emotions control you.
- [ ] Paraphrase what the other person said, confirming your understanding and showing empathy.
- [ ] Each conflict is an opportunity.
- [ ] Find out what facts the other person knows.
- [ ] What do they want? Relatively few people have hidden agendas.
- [ ] What do you want? Assert your points clearly without being too shy.
- [ ] What is their general attitude and approach?
- [ ] What possible solutions to this conflict might exist?
- [ ] Agree on part of the solution if you can’t agree on all of it.
- [ ] Build a network of people to support your resilience and perhaps mediate the conflict.
- [ ] Communicate clearly before there is a conflict.
- [ ] Be assertive enough to make your point.
- [ ] Escalate the topic to someone more senior to arbitrate.
- [ ] Keep away from the other person and find your own solution without them.
- [ ] … add your own strategies.

### Maximum time in hours

0.5

### Submission & Review
- Add your final order on a comment on this issue in your planner

Read the conflict-resolution prep work linked in the issue, then choose one of the three conflict types and rank the listed approaches and questions by priority and usefulness. Add any strategies you think are missing, and post the final ordered list as a comment on the issue in your planner.

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