Identify approaches to resolve conflicts

### Learning Objectives

- [ ] Identify appropriate steps to resolve a conflict

### Why are we doing this?

We looked at conflict resolution in the [prep work](https://itp.codeyourfuture.io/data-groups/sprints/2/prep/#conflict-resolution) for this week's sprint. How we resolve a conflict will often depend on what the conflict is about. Consider the following types of conflict and choose one.

- A technical disagreement about how to write the code for a well-understood task.
- The manager wants you to work faster but with a smaller team by rushing.
- A competitive and ambitious person wants you to look bad so they can get a promotion instead.

Sort the following list of approaches or questions into priority and usefulness. Add your own strategies to this list.

- [ ] Don’t let your emotions control you.
- [ ] Paraphrase what the other person said, confirming your understanding and showing empathy.
- [ ] Each conflict is an opportunity.
- [ ] Find out what facts the other person knows.
- [ ] What do they want? Relatively few people have hidden agendas.
- [ ] What do you want? Assert your points clearly without being too shy.
- [ ] What is their general attitude and approach?
- [ ] What possible solutions to this conflict might exist?
- [ ] Agree on part of the solution if you can’t agree on all of it.
- [ ] Build a network of people to support your resilience and perhaps mediate the conflict.
- [ ] Communicate clearly before there is a conflict.
- [ ] Be assertive enough to make your point.
- [ ] Escalate the topic to someone more senior to arbitrate.
- [ ] Keep away from the other person and find your own solution without them.
- [ ] … add your own strategies.

### Maximum time in hours

0.5

### Submission & Review
- Add your final order on a comment on this issue in your planner