Unable to create cloud account / subsurface-divelog.org not responding

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#3,945 3 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
25/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Stale
Tech stack
cloud
Domain
authentication, cloud

Research direction

Start by checking the Subsurface cloud-account registration flow and whether subsurface-divelog.org responds; the report says verification emails never arrive on macOS and iOS. No source file or test is named, so done would require identifying the service failure and confirming account verification works.

Written by the indexing model from the issue text.

Description

Describe the issue:
  • Bug
  • Change request
  • New feature request
  • Discussion request
Issue long description:

I am unable to register for the cloud service account

Operating system:

macOS 12.6.5

iMac

Also behaves like this on iPhone iOS 16.5.1(c)

Subsurface version:

5.0.10

Official release

Steps to reproduce:

Attempt to register for a cloud account. Never receive email to verify pin. Used two different email accounts / email providers

Current behavior:

Never receive the email to verify pin

Expected behavior:
Additional information:

I attempted to navigate directly to https://subsurface-divelog.org but it seems the site is not responding

Mentions:
Dominant language
C++
Stars
3.2k
Forks
601
Avg merge
2d 22h
Merged PRs (30d)
29

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