reactjs / reactjs/react.dev

Fix SASSA Status Check Page Loading Error

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Dominant language
JavaScript
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Avg merge
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Description

The SASSA Status Check page is not loading correctly on mobile devices. Some users receive a blank page or timeout error while checking their SRD R370 application status.

Steps to Reproduce:

Open the SASSA Status Check website
Enter ID number and phone number
Click the “Check Status” button
The page freezes or shows an error

Expected Behavior:
The website should display the SRD application status instantly without loading issues.

Possible Solution:

Optimize API response time
Enable caching for repeated requests
Fix mobile responsiveness issues
Check server logs for timeout errors
Update JavaScript validation for form inputs

Additional Notes:
This issue mainly affects users during high traffic periods when many applicants check their SASSA payment dates online.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

The report describes the external SASSA Status Check website and mentions no files, tests, or React documentation entry points. First verify that the problem is reproducible in this repository rather than on the linked external site, then inspect the mobile loading and status-check behavior. Done requires a confirmed repository scope, a resolved mobile loading error, and verification during the reported high-traffic scenario.

Written by the indexing model from the issue text.

Assessment

Tech stack
javascript
Domain
frontend
Issue type
Bug
Difficulty
5/5
Estimated time
Over a week
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
15/100

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