nextcloud / nextcloud/android

Heic files not uploading

Open
#17,535 1 comment 0 reactions 0 assignees View on GitHub
0. Needs triage bug
Dominant language
Kotlin
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Avg merge
2d 18h
Merged PRs (30d)
92

Description

### ⚠️ Before posting ⚠️

- [x] This is a **bug**, not a question or an enhancement.
- [x] I've [searched for similar issues](https://github.com/nextcloud/android/issues) and didn't find a duplicate.
- [x] I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).

### Steps to reproduce

The Nextcloud Android app doesn't upload heic files to the server, these end up in the failed/ retry list.

### Expected behaviour

Upload heic files to the server.

### Actual behaviour

Heic files not uploading, they end up in the failed/ retry list.

### Android version

16

### Device brand and model

Samsung galaxy s25 ultra

### Stock or custom OS?

Stock

### Nextcloud android app version

34.1.1

### Nextcloud server version

Spring 26 hub

### Using a reverse proxy?

Yes

### Android logs

_No response_

### Server error logs

```bash

```

### Additional information

_No response_

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the HEIC upload failure in the Nextcloud Android app version 34.1.1 on the reported Android 16 setup, then inspect how failed uploads enter the failed/retry list. Done means HEIC files upload successfully to the server instead of being queued for retry; Android or server logs are needed to narrow the failing path.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
48/100

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