hackforla / hackforla/knowledgebase-content

Create a Guide/Template: Effective practices for user testing

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Complexity: Small CoP label: checked CoP label: shortcuts added CoP: UI/UX Research feature : guide creation milestone: missing Phase: 2 - Gather Examples Collaborative Ready for Bonnie Triage size: missing status: 1.3 needs project board examples status: 1.4 needs slack examples
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Descripción

### Overview
We need to create a guide about effective user testing practices that UX/UI designers and researchers at Hack for LA can reference to carry out informative user testing

### Action Items
The phases in the guide-making process are listed below. Each phase displayed in blue is linked to a wiki page with instructions on how to complete that phase. Open the wiki page in a new tab, copy the instructions for each part into the section labeled 'Tasks' at the bottom of this issue, and complete each task listed.
- [x] [Gather Examples Solo](https://github.com/hackforla/guides/wiki/How-to-Gather-Examples:-Solo) (open in a new tab)
- [ ] [Gather Examples Collaboratively](https://github.com/hackforla/guides/wiki/Phase-2-%E2%80%90-Gather-Examples-Collaboratively)
- [ ] [Create a Guide Draft](https://github.com/hackforla/guides/wiki/How-to-Draft-a-Guide)
- [ ] If needed, create a template
- [ ] [Have your guide peer reviewed](https://github.com/hackforla/guides/wiki/Peer-Reviews-for-Guides)
- [ ] [Present your guide for leadership review](https://github.com/hackforla/guides/wiki/Submitting-Your-Guide-for-Leadership-Review)
### Resources/Instructions

- Google Drive Folder for this Guide’s documents and shortcuts (to documents in other locations) [0112 Effective practices for user testing](https://drive.google.com/drive/folders/1HPJRhkNzBfHYlXEIPnihiAh0JC2kekz3?usp=drive_link)
- [Code for America Guide to Usability Testing (Starts on page 38)](https://f.hubspotusercontent30.net/hubfs/5622333/CFA_QualitativeResearchGuide_v1.pdf)
- [Qualitative Usability Testing Study Guide](https://www.nngroup.com/articles/qual-usability-testing-study-guide/)
- [Quantitative Usability Testing Study Guide](https://www.nngroup.com/articles/quantitative-research-study-guide/)
- [Remote Usability Testing Study Guide](https://www.nngroup.com/articles/remote-usability-testing-study-guide/)
- [When to Use Which User Experience Research Methods](https://www.nngroup.com/articles/which-ux-research-methods/)
- [Checklist for Planning Usability Studies](https://www.nngroup.com/articles/usability-test-checklist/)

### Projects to Check

- [100 Automations](https://github.com/100automations/website)
https://github.com/100Automations/Website/issues/431
- [311 Data](https://github.com/hackforla/311-data)
https://github.com/hackforla/311-data/issues/848
https://docs.google.com/spreadsheets/d/1ueibPcAseB8wck_UyXkBn7J61r8MF5J76DObcwtVJdU/edit#gid=0
https://github.com/hackforla/311-data/wiki/August-2020-UX-Interviews
https://github.com/hackforla/311-data/wiki/March-2020---311-MVP-Alpha-UX-Interview-Notes
- [Access the Data](https://github.com/hackforla/access-the-data)
https://github.com/hackforla/access-the-data/issues/168
https://docs.google.com/document/d/1oY6cs4Qp3m4e96cta7417Y5H-wM6U3yadb3TG1Eaqvg/edit
https://docs.google.com/document/d/1KuT9qGVelrBj5ecqJnJkSlS-xRuzOnKhnYAqT77_ctk/edit
https://github.com/hackforla/access-the-data/issues/227
https://github.com/hackforla/access-the-data/issues/166
https://github.com/hackforla/access-the-data/issues/164
https://github.com/hackforla/access-the-data/issues/135
https://docs.google.com/document/d/1Yve2xkk6EtvPTnXT2yvr4D17_f6S0ZMqhrYqJBOoLvE/edit
https://github.com/hackforla/access-the-data/issues/102
https://github.com/hackforla/access-the-data/issues/88
https://docs.google.com/presentation/d/19W-Nn2ZNsa6oh14ud38xAsPmEQlPad7p-CxTPAd-W2w/edit#slide=id.gfd97b42aa4_0_77
https://github.com/hackforla/access-the-data/issues/191
https://github.com/hackforla/access-the-data/wiki/Research
- [BallotNav](https://github.com/hackforla/ballotnav)
https://github.com/hackforla/ballotnav/issues/379
https://github.com/hackforla/ballotnav/issues/413
- [Brigade Organizer's Playbook](https://github.com/codeforamerica/brigade-playbook)
- [Civic Tech Index](https://github.com/civictechindex/CTI-website-frontend)
https://github.com/civictechindex/CTI-website-frontend/issues/651#issuecomment-888823758
https://github.com/civictechindex/CTI-website-frontend/issues/19
https://docs.google.com/document/d/1IbhNIJcOMdx7xjE7kwq_y-WAAfuI4DF4iXPH8BMEizY/edit
https://drive.google.com/drive/folders/1PM_c28sUWF50n9rLi28vtKnH5GD49wK5
https://github.com/civictechindex/CTI-website-frontend/issues/121
- [Civic Tech Jobs](https://github.com/hackforla/CivicTechJobs)
https://github.com/hackforla/CivicTechJobs/issues/41#issuecomment-1048386127
https://github.com/hackforla/CivicTechJobs/issues/144
https://github.com/hackforla/CivicTechJobs/issues/145
https://github.com/hackforla/CivicTechJobs/issues/291
https://docs.google.com/document/d/10iRkHa9233VKsLWjjqZMrB7ON2Stoz7R4hRFqDKqOz4/edit
- [Civic Tech Structure](https://github.com/hackforla/civic-tech-structure)
- [Data Science Projects](https://github.com/hackforla/data-science)
- [Design Systems](https://github.com/hackforla/design-systems)
https://github.com/hackforla/design-systems/issues/392
https://github.com/hackforla/design-systems/issues/377
https://github.com/hackforla/design-systems/issues/386
https://www.figma.com/file/mmvbxZ6lctjQneEeqTjC8O/UX%2FUI-Discovery-FigJam?type=whiteboard&node-id=0%3A1&t=wVtr6ylaglFZIZrt-1
https://github.com/hackforla/design-systems/tree/main/.github/ISSUE_TEMPLATE
https://github.com/hackforla/design-systems/issues/478#issuecomment-1457334474
https://www.figma.com/file/l911DJDfDo0Yr70lagjSmx/Archive-of-Previous-Research-Studies?type=whiteboard&node-id=0%3A1&t=KolAmxLQwUjpRxgj-1
https://github.com/hackforla/design-systems/issues/479#issuecomment-1460020248
https://github.com/hackforla/design-systems/issues/396#issuecomment-1101668358
https://github.com/hackforla/design-systems/issues/521
https://github.com/hackforla/design-systems/issues/412
https://github.com/hackforla/design-systems/issues/409
https://github.com/hackforla/design-systems/issues/394
https://github.com/hackforla/design-systems/issues/419
https://github.com/hackforla/design-systems/issues/413
- [Engage](https://github.com/hackla-engage)
https://github.com/hackla-engage/start-here/issues/15#issuecomment-781000534
- [Expunge-Assist (formerly known as Record Clearance)](https://github.com/hackforla/expunge-assist)
https://github.com/hackforla/expunge-assist/wiki/Internal-Usability-Testing,-Round-1
https://github.com/hackforla/expunge-assist/issues/896
https://github.com/hackforla/expunge-assist/issues/663
https://github.com/hackforla/expunge-assist/issues/892
https://github.com/hackforla/expunge-assist/issues/566
https://github.com/hackforla/expunge-assist/issues/562
https://docs.google.com/document/d/1XGOSfQdSCuI0vKQnIraoCrJqzquiqKn7zURqZSLaiCI/edit#heading=h.3ztrji576wws
https://github.com/hackforla/expunge-assist/issues/442
https://github.com/hackforla/expunge-assist/issues/507
https://github.com/hackforla/expunge-assist/issues/549
- [Food Oasis](https://github.com/hackforla/food-oasis)
https://github.com/hackforla/food-oasis/issues/1191#issuecomment-1194350672
https://github.com/hackforla/food-oasis/issues/883#issuecomment-820012531
- [GreenEarthOS](https://github.com/hackforla/climate-project)
- [Guides](https://github.com/hackforla/guides)
- [HomeUniteUs](https://github.com/hackforla/homeuniteus)
- [Internship project](https://github.com/hackforla/internship)
https://github.com/hackforla/internship/issues/151
- [Lucky Parking](https://github.com/hackforla/lucky-parking)
https://github.com/hackforla/lucky-parking/issues/391
- [Open Community Survey](https://github.com/hackforla/open-community-survey)
https://github.com/hackforla/open-community-survey/wiki/Usability-Testing-of-Comparative-Analysis-Spreadsheet
https://github.com/hackforla/open-community-survey/issues/41
https://github.com/hackforla/open-community-survey/issues/75
https://github.com/hackforla/open-community-survey/issues/24
https://docs.google.com/document/d/1_X-qsWkeSYhFQvTj_k46qnBNKravYJVPwhXQ93eQ6mk/edit
- [People Depot](https://github.com/hackforla/peopledepot)
- [Tables team](https://github.com/hackforla/tables/)
- [TDM Calculator](https://github.com/hackforla/tdm-calculator)
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Overview
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Round1
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Round-2
https://github.com/hackforla/tdm-calculator/wiki/Tooltip-Usability-Test
https://github.com/hackforla/tdm-calculator/issues/1219
https://github.com/hackforla/tdm-calculator/issues/1089
https://github.com/hackforla/tdm-calculator/issues/974
https://drive.google.com/file/d/1a2mW34N0lcZVnMKWQTfldLQH8dxGycRn/view
https://github.com/hackforla/tdm-calculator/issues/1084
https://github.com/hackforla/tdm-calculator/issues/808
https://docs.google.com/document/d/1bXCY15yIwbvHUEBSlsROsglqhijCG5vT3jlmBotGJ2M/edit
https://github.com/hackforla/tdm-calculator/issues/796
https://docs.google.com/document/d/1T2kdLIlo-_BamIH3m_WPiBhQh2ILhpv-L7BJ7afGMsw/edit
https://github.com/hackforla/tdm-calculator/issues/742
https://docs.google.com/spreadsheets/d/1kndkqEZsFldaV0sNWyHwO3cgnUnX2XYjGX5V8OtrXww/edit#gid=0
- [VRMS](https://github.com/hackforla/vrms)
- [Hack for LA's Website](https://github.com/hackforla/website)
https://github.com/hackforla/website/issues/2537
https://github.com/hackforla/website/issues/2686
https://github.com/hackforla/website/wiki/Research-2-:-Overall-Website-Research-,-Usability-Testing
https://github.com/hackforla/website/wiki/Research-10---Toolkits-Page-Research:-Preference-Testing
- [Youth Justice Nav](https://github.com/hackforla/YouthJusticeNav/)
https://github.com/hackforla/YouthJusticeNav/issues/39
### Tasks
- [ ] This is where you will copy instructions from the wiki page for the step you are currently on.

Guía de contribución

Abrir la guía de contribución

Línea de trabajo

Comienza con las instrucciones de la wiki vinculadas “Gather Examples Collaboratively” y revisa la carpeta de Google Drive, los recursos de investigación indicados y los ejemplos de proyectos. Completa las fases del borrador de la guía, de la plantilla si es necesario, de la revisión por pares y de la revisión de liderazgo; se considera terminado cuando la lista de comprobación y la sección Tasks de la guía estén completadas.

Escrito por el modelo de indexación a partir del texto del issue.

Evaluación

Área
documentation
Tipo de issue
Documentación
Dificultad
5/5
Tiempo estimado
Más de una semana
Estado de actividad
Estancado
Claridad
Necesita aclaración
Aptitud para principiantes
25/100

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