forcedotcom / forcedotcom/code-builder-feedback

Issue: Can't load the workspace.

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#273 1 comment 0 reactions 0 assignees View on GitHub
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Description

## Describe the bug

Code Builder was working normally in my Salesforce sandbox yesterday. This morning, when I tried to launch Code Builder as usual, the workspace stayed in a loading state for about 10 minutes and then displayed an error message. Since then, the issue persists and the **Launch** button is disabled with the message **“Can’t load the workspace.”**

## To Reproduce

Steps to reproduce the behavior:

1. Log in to Salesforce Sandbox
2. Navigate to **Code Builder Dashboard**
3. Click **Launch Code Builder**
4. Wait for the workspace to load
5. Observe the error message: *“Can’t load the workspace”* and the disabled Launch button

## Expected behavior

Code Builder should load the workspace successfully and open the IDE in a new tab.

## 📸 Screenshots

Image

Attached screenshot showing the Code Builder Dashboard with the error message and disabled Launch button.

## 💻 Desktop (please complete the following information)

- **OS:** Windows
- **Browser:** Chrome
- **Browser Version:** 136.0.7103.93

## 🧩 Additional context

- This issue started occurring today; Code Builder was working without issues the previous day.
- This is happening in a **Salesforce Sandbox** environment.

Contributor guide

No contributing guide indexed for this repository

Research direction

Start by reproducing the failure in a Salesforce Sandbox from the Code Builder Dashboard using Windows and Chrome 136.0.7103.93, then inspect the loading failure behind the disabled Launch button. Done means the workspace loads successfully and opens the IDE in a new tab without showing “Can’t load the workspace.”

Written by the indexing model from the issue text.

Assessment

Domain
devtools
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
35/100

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