fbsamples / fbsamples/original-coast-clothing

Pass the thread to the Page inbox with the Handover Protocol

未关闭
#16 0 条评论 0 个 reaction 已指派 0 人 在 GitHub 查看
enhancement
主要语言
JavaScript
星标
231
派生
239
PR 合并指标
30 天内没有已合并 PR

描述

#### Is your feature request related to a problem? Please describe.
Currently, we call the Persona API to _visually_ pass the thread to a dedicated agent but we don't actually leverage the Handover Protocol to switch to a different application.

#### Describe the solution you'd like
We want to pass the thread to the Page inbox to enable the user to live chat with the customer support agent, using the Handover Protocol:
![Sample-Bot-Flow-Diagram-V2](https://user-images.githubusercontent.com/15194296/58896764-93b59480-86ee-11e9-80a4-4baec482eed3.jpg)

#### Documentation
- https://developers.facebook.com/docs/messenger-platform/handover-protocol
- https://blog.messengerdevelopers.com/tutorial-adding-live-chat-via-the-page-inbox-with-the-handover-protocol-aea2ede75fd

贡献指南

打开贡献指南

评估

这个 Issue 还没有评估数据。

把新 issue 发到你的邮箱

精选适合新手参与的 GitHub issue 摘要。