ID is temporarily suspended

Checks

• I have searched github.com/aws/amazon-q-developer-cli/issues and there are no duplicates of my issue
• I have run q doctor in the affected terminal session
• I have run q restart and replicated the issue again

Operating system

macOS 26.6.2 (25G83)

Expected behaviour

Your User ID is temporarily suspended. We detected unusual user activity and locked it as a security precaution. To restore
access, please contact our support team to verify your identity: https://support.aws.amazon.com/#/contacts/kiro (Request ID:
c5542903-ad4d-440a-a9d2-afa4b87e2e4e)

Actual behaviour

Why will be this locked, I almost did not used last weeks.

Steps to reproduce

No response

Environment

<This will be visible to anyone. Do not include personal or sensitive information>

[q-details]
version = "2.20.0"
hash = "fbab2a36c76374fb4b9ac23e6939ee62abea9015"
date = "2026-08-26T01:07:44.425982Z (2d ago)"
variant = "full"

[system-info]
os = "macOS 26.6.2 (25G83)"
chip = "Apple M4"
total-cores = 10
memory = "16.00 GB"

[environment]
cwd = "/Volumes/1TB Kingston Thundervolt/git/my-photo-site"
cli-path = "/Volumes/1TB Kingston Thundervolt/git/my-photo-site"
os = "Mac"
shell-path = "/bin/zsh"
shell-version = "5.9"
terminal = "macOS"
install-method = "unknown"

[env-vars]
PATH = "/Users/USER/.local/bin:/opt/homebrew/bin:/opt/homebrew/sbin:/usr/local/bin:/System/Cryptexes/App/usr/bin:/usr/bin:/bin:/usr/sbin:/sbin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/local/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/appleinternal/bin:/pkg/env/global/bin:/Volumes/1TB Kingston Thundervolt/Applications/Topaz Photo AI.app/Contents/Resources/bin:/Users/USER/.local/bin"
QTERM_SESSION_ID = "39b84449be5d49099a453d702a8d8545"
Q_SET_PARENT_CHECK = "1"
Q_TERM = "2.20.0"
SHELL = "/bin/zsh"
TERM = "xterm-256color"
__CFBundleIdentifier = "com.apple.Terminal"

Commencez par examiner les vérifications q doctor et q restart signalées, ainsi que la version de Q CLI et les détails de l’environnement macOS. L’issue ne fournit aucune étape de reproduction ni aucun fichier source, et indique que l’accès doit être rétabli par le support AWS ; aucune condition d’achèvement au niveau du code n’est donc définie.