chatbot not loading

### Checks

- [x] I have searched [github.com/aws/amazon-q-developer-cli/issues](https://github.com/aws/amazon-q-developer-cli/issues?q=) and there are no duplicates of my issue
- [x] I have run `q doctor` in the affected terminal session
- [x] I have run `q restart` and replicated the issue again

### Operating system

macOS 26.2.0 (25C56)

### Expected behaviour

chatbot is not replying back

### Actual behaviour

### Steps to reproduce

just chat with chatbot ,it wont answer

### Environment

```yaml

[q-details]
version = "1.24.0"
hash = "0728b2464fed0b53e63abbb9ce12fa38a0542d69"
date = "2026-01-15T23:42:41.840104Z (9d ago)"
variant = "full"

[system-info]
os = "macOS 26.2.0 (25C56)"
chip = "Apple M3 Pro"
total-cores = 11
memory = "18.00 GB"

[environment]
cwd = "/Users/USER/USERhq/tripper"
cli-path = "/Users/USER/USERhq/tripper"
os = "Mac"
shell-path = "/bin/zsh"
shell-version = "5.9"
install-method = "unknown"

[env-vars]
PATH = "/Users/USER/.rvm/gems/ruby-2.7.8/bin:/Users/USER/.rvm/gems/ruby-2.7.8@global/bin:/Users/USER/.rvm/rubies/ruby-2.7.8/bin:/Users/USER/google-cloud-sdk/bin:/opt/homebrew/share/google-cloud-sdk/bin:/Users/USER/go/bin:/Users/USER/google-cloud-sdk/bin:/opt/homebrew/share/google-cloud-sdk/bin:/Users/USER/go/bin:/Users/USER/.local/bin:/opt/homebrew/opt/openjdk@21/bin:/Users/USER/.nvm/versions/node/v22.15.1/bin:/path/to/ck-sso-cli:/opt/homebrew/bin:/opt/homebrew/sbin:/usr/local/bin:/System/Cryptexes/App/usr/bin:/usr/bin:/bin:/usr/sbin:/sbin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/local/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/bin:/var/run/com.apple.security.cryptexd/codex.system/bootstrap/usr/appleinternal/bin:/Users/ehwar_v/.local/bin:/Users/ehwar_v/.local/bin:/Users/ehwar_v/.local/bin:/Users/ehwar_v/.local/bin:/Users/USER/.local/bin:/Users/USER/.local/bin:/Users/amber/.local/bin:/Users/USER/.rvm/bin"
QTERM_SESSION_ID = "fd70946f866849a0947fae582cdc74f3"
Q_SET_PARENT_CHECK = "1"
Q_TERM = "1.24.0"
SHELL = "/bin/zsh"
TERM = "xterm-256color"
ZDOTDIR = "/Users/USER"
__CFBundleIdentifier = "dev.kiro.desktop"
```

Inizia riproducendo il problema su macOS con amazon-q-cli 1.24.0, quindi esegui q doctor e q restart come descritto nel report. Confronta il comportamento risultante del terminale con lo screenshot allegato; il lavoro è completato quando il chatbot risponde normalmente dopo l’avvio di una chat.

Scritto dal modello di indicizzazione a partire dal testo della issue.