apache / apache/cloudstack

Veeam plugin – Deleting single backup from CloudStack UI removes entire backup chain in UI while data remains in Veeam

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#12,707 3 comentarios 0 reacciones 0 asignados Ver en GitHub
3rd-party:veeam has-3rdparty-components
Lenguaje dominante
Java
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PR fusionados (30 d)
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Descripción

### problem

We recently completed the integration between Veeam Backup & Replication and Apache CloudStack by following the official documentation, and the backup workflow is generally operational. However, we have encountered an unexpected behavior in the backup deletion process.

When attempting to delete a single backup from the CloudStack UI (Instance → Backup section), the following message is displayed:

Veeam backup provider does not have a safe way to remove a single restore point, which results in all backup chain being removed. Use forced:true to skip this verification and remove the complete backup chain.

After proceeding with force delete, all backup entries for the VM are removed from the CloudStack UI. However, the actual backup files still remain intact on the Veeam server and are not physically deleted.

Observed issues:

1.CloudStack UI removes the entire backup chain when deleting a single backup.

2.This creates operational problems for quota management. For example, with a backup limit of 20, users should be able to delete older restore points individually.

3.Even when the Veeam job is configured for full backups (not incremental), the same behavior occurs.

4.Although the retention policy on the Veeam template job is set to 7 days, backups older than one month are still present and not automatically cleaned up in either CloudStack or Veeam.

Could you please advise how this situation should be properly handled or configured to avoid this behavior?

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### versions

CloudStack 4.21.0.0
veeam 12.3.2.3617

### The steps to reproduce the bug

1.
2.
3.
...

### What to do about it?

_No response_

Guía de contribución

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Línea de trabajo

Comienza en el flujo de eliminación de Instance → Backup de la UI de CloudStack y en la advertencia del proveedor de Veeam que se muestra en el informe; reproduce el problema con CloudStack 4.21.0.0 y Veeam 12.3.2.3617 y comprueba si la eliminación del registro de la UI coincide con la eliminación en el lado del proveedor. El informe no define el comportamiento esperado, así que aclara los criterios para eliminar un único punto de restauración y para la limpieza de la retención antes de programar.

Escrito por el modelo de indexación a partir del texto del issue.

Evaluación

Área
cloud, infrastructure
Tipo de issue
Error
Dificultad
4/5
Tiempo estimado
3-5 días
Estado de actividad
Estancado
Claridad
Necesita aclaración
Aptitud para principiantes
25/100

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