Unable to destroy/expunge systemvm in a multihypervisor cluster/environment
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Descrição
### problem
Unable to destroy/expunge systemvm in a multihypervisor cluster/environment
### versions
ACS 4.22
### The steps to reproduce the bug
1. Create a Cloudstack environment with 2 clusters ( vmware , KVM)
2. Launch systemvm's on the vmware cluster, make sure they are in running state
3. Shutdown the vmware vcenter cluster , the system vm's will be running state , but the agent will be in a disconnected state
4. Mark the zone is disabled and try to stop or destroy the systemvm's
5. Exception observed
Logs
```
2025-12-15 05:08:35,162 DEBUG [c.c.a.m.ClusteredAgentManagerImpl] (API-Job-Executor-13:[ctx-a07f634d, job-151, ctx-1f1a2c2e]) (logid:2a920452) Wait time setting on org.apache.cloudstack.storage.command.DeleteCommand is 1800 seconds
2025-12-15 05:08:35,162 DEBUG [o.a.c.s.RemoteHostEndPoint] (API-Job-Executor-13:[ctx-a07f634d, job-151, ctx-1f1a2c2e]) (logid:2a920452) Failed to send command, due to Agent:1, com.cloud.exception.AgentUnavailableException: Resource [Host:1] is unreachable: Host 1: Host with specified id is not in the right state: Disconnected
2025-12-15 05:08:35,162 DEBUG [o.a.c.s.RemoteHostEndPoint] (API-Job-Executor-14:[ctx-63c6fb05, job-152, ctx-8ae693e9]) (logid:cb1a3aae) Failed to send command, due to Agent:1, com.cloud.exception.AgentUnavailableException: Resource [Host:1] is unreachable: Host 1: Host with specified id is not in the right state: Disconnected
2025-12-15 05:08:35,162 DEBUG [o.a.c.s.d.d.CloudStackPrimaryDataStoreDriverImpl] (API-Job-Executor-13:[ctx-a07f634d, job-151, ctx-1f1a2c2e]) (logid:2a920452) Unable to destroy volume [id: 9, uuid: 5113804b-2cd3-42ce-b76f-bdfa97885503] com.cloud.utils.exception.CloudRuntimeException: Failed to send command, due to Agent:1, com.cloud.exception.AgentUnavailableException: Resource [Host:1] is unreachable: Host 1: Host with specified id is not in the right state: Disconnected
at org.apache.cloudstack.storage.RemoteHostEndPoint.sendMessage(RemoteHostEndPoint.java:141)
at org.apache.cloudstack.storage.datastore.driver.CloudStackPrimaryDataStoreDriverImpl.deleteAsync(CloudStackPrimaryDataStoreDriverImpl.java:259)
at org.apache.cloudstack.storage.volume.VolumeServiceImpl.expungeVolumeAsync(VolumeServiceImpl.java:444)
at org.apache.cloudstack.engine.orchestration.VolumeOrchestrator.cleanupVolumes(VolumeOrchestrator.java:1355)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:569)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
```
Tried reducing the value of the expunge.delay and expunge.interval
Workaround
Manually update the database and set the removed date
mysql>update vm_instance set removed=now() where id=<>;
### What to do about it?
In order to deploy the systemvm's on the kvm cluster end user has to update the database
Provide an option to force remove the systemvm which are struck in expunging state or introduce a zone level setting which can specify the cluster for the systemvm deployment
Guia de contribuição
Direção de pesquisa
Comece rastreando a falha por RemoteHostEndPoint.java, CloudStackPrimaryDataStoreDriverImpl.java, VolumeServiceImpl.java e VolumeOrchestrator.java, usando o log do agente desconectado como ponto de entrada. Reproduza o cenário VMware/KVM com dois clusters e inspecione o caminho de destroy e expunge. O trabalho estará concluído quando as system VMs puderem ser removidas ou expunged sem atualizar vm_instance manualmente, permitindo a implantação no cluster KVM.
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Avaliação
- Stack de tecnologia
- java
- Domínio
- backend, infrastructure
- Tipo de issue
- Bug
- Dificuldade
- 4/5
- Tempo estimado
- 3-5 dias
- Status de atividade
- Pouca atividade
- Clareza
- Razoavelmente clara
- Facilidade para iniciantes
- 45/100