anthropics / anthropics/claude-code

Session stuck showing "Can't reach your computer" when resuming existing conversation, while new conversations connect fine

Open
#94,229 2 comments 0 reactions 0 assignees View on GitHub
area:desktop bug platform:windows
Dominant language
Python
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145k
Forks
23.1k
PR merge metrics
PR metrics pending

Description

When resuming an existing conversation in the Claude Code desktop app, the session gets stuck with:

"Can't reach your computer — It may be asleep or offline. This session will reconnect when it's back."

The message never clears while sending is stuck ("Sending..."). Opening a brand-new conversation on the same machine works fine and connects immediately — only resuming a prior session hits this state.

Environment:
- Platform: Windows 10 Pro (10.0.19045), win32
- Client: Claude Code desktop app (Code tab)

Expected: resuming an existing conversation should reconnect to the local machine the same way a new conversation does, without getting stuck in an unreachable state.

Contributor guide

No contributing guide indexed for this repository

Research direction

Reproduce the issue in the Claude Code desktop app's Code tab on Windows 10 by resuming an existing conversation, then compare it with a new conversation on the same machine. Done means the resumed session reconnects normally, the unreachable message clears, and sending no longer remains stuck.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
55/100

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