anthropics / anthropics/claude-code
All routes to claude.ai redirect to onboarding [BUG]
- Dominant language
- Python
- Stars
- 145k
- Forks
- 23.1k
- PR merge metrics
- PR metrics pending
Description
### Preflight Checklist
- [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
### What's Wrong?
Attempting to log on to [existing, Pro] claude.ai account redirects to /onboarding page. This is consistently happening in the last week, through browser, or CLI, or using linux desktop app. I am then redirected to "Let's create your account", with yet more checkboxes to agree to the Consumer Terms and Acceptable Use Policy, and a "Create account" button.
### What Should Happen?
I should be able to log on to the website or app, see my account, and use Claude.
### Error Messages/Logs
```shell
```
### Steps to Reproduce
1. Attempt to log on through any browser or app, whether or not I am using a VPN.
2. Nothing more. Incorrect redirection is automatic at that point.
### Claude Model
None
### Is this a regression?
Yes, this worked in a previous version
### Last Working Version
Unknown
### Claude Code Version
2.1.263 (Claude Code)
### Platform
Anthropic API
### Operating System
Ubuntu/Debian Linux
### Terminal/Shell
Other
### Additional Information
_No response_
Contributor guide
No contributing guide indexed for this repository
Research direction
Start by reproducing the login flow for an existing Pro account through a browser and Claude Code on Ubuntu/Debian, as described in the issue. Compare the behavior with the Linux desktop app and check whether every route reaches /onboarding; done means the existing account opens normally without account-creation prompts.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- linux
- Domain
- authentication, cli, web-dev
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Needs clarification
- Newbie friendliness
- 38/100