alfio-event / alfio-event/alf.io
A couple of improvement suggestions
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Description
We held our first MautiCamp in Lagos, Nigeria and Alfio was of great benefit I believe it will be adopted by the global community for in-person events but we ran into a few challenges as listed below:
1. Double Registration: Some participants registered when we first announced the event a few months ago and when the event was closer they forgot they had registered and then registered again.
2. Unassigned tickets: Some participants decided to reserve tickets which was not assigned leading to an incorrect number of registered participants higher than the ones that actually have a valid ticket.
3. Additional fields in CSV: When importing using CSV there is no option to add additional data that was included in the registration form
4. Manually change ticket category: There were speakers who registered as participants but needed to change their ticket category which was not possible leading to multiple tickets with a single person
5. Upload Data Change: When an exiting participant with an email address exists and has been uploaded to a new group or category, this should trigger a category change or assign an additional category, not a duplicate ticket.
6. Ability to have a single ticket belong to multiple categories: The use case is an organizer who is also a speaker
7. The email feature is disabled immediately event ends and can't send a thank you email after the event
8. There were a couple of discrepancies for the phone field and can't enforce the country code because we had participants from outside Nigeria who booked the virtual ticket
9. Permission: There is only one system admin and couldn't create another
10. Mobile Responsiveness: The action button for events not available on mobile
11. View all tickets without downloading: The only option to view tickets is by category and no option to view other data collected except name and email
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