adobe / adobe/target-java-sdk

Server-side experiences not tracking with A4T

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Description

There appears to be an issue with new users landing on the targeted page. The server-side implementation does not have an implementation for the Visitor API to get the ECID/MCID, thus causing a mismatch between Target and Analytics. Returning users with AMCV cookies already set do not appear to have an issue.

The example stats below are for a page that is mostly new users landing on it.

### Expected Behaviour
A4T accurately tracks user data from server-side requests. # of views in experiences should mimic the total # of views of the given page.

### Actual Behaviour
A4T is not attributing the appropriate experience for all views.

The following images were pulled from Analytics for the same time period. The page 'landing page:custom closets' is utilizing the server-side API and every user should be attributed an Experience. The total # of unique views should match between the two charts, as well as the # of submits (the conversion criteria).
![Target Experience Views](https://i.imgur.com/SaY4nwn.jpg)
![Total Unique Views](https://i.imgur.com/74aONDo.jpg)

### Reproduce Scenario (including but not limited to)

#### Steps to Reproduce
Implement the [target-java-sdk with analytics](https://github.com/adobe/target-java-sdk#ecid-and-analytics-integration).
Create a Target Experience. Track the # of views of the page compared to the views of the experiences.

#### Platform and Version
* target-java-sdk v1.1.0
* Spring v4.3.25.RELEASE

#### Sample Code that illustrates the problem
We followed the [sample provided for targetMcid](https://github.com/adobe/target-java-sdk-samples/blob/4619626b2e49f84cd2cd4ad570d96e5939b319e6/src/main/java/com/adobe/target/sample/controller/TargetController.java#L137).

The only difference being our integration through Launch. Visitor state is set to a JS variable which is propagated to the Visitor Service through Launch.

#### Logs taken while reproducing problem
##### New User Request
```JSON
{
"requestId": "1a6560bb-b963-44f5-8e59-802347f7f6d8",
"context": {
"channel": "web",
"address": {
"url": "https://www.containerstore.com/custom-closets"
},
"beacon": false
},
"experienceCloud": {
"analytics": {
"supplementalDataId": "02BC759D22D4FE7E-62749C19A3060DFA",
"logging": "server_side",
"trackingServer": "thecontainerstore.sc.omtrdc.net"
}
},
"execute": {
"pageLoad": {
"parameters": {},
"profileParameters": {}
},
"mboxes": []
},
"prefetch": {
"views": [
{
"parameters": {},
"profileParameters": {}
}
],
"mboxes": []
},
"notifications": []
}
```

##### Returning User Request
```JSON
{
"requestId": "2d05b638-d461-4377-904b-247b403032de",
"id": {
"tntId": "749afadd-3570-4efd-9e6a-84cd2c892160.35_0",
"marketingCloudVisitorId": "45913002719203183828537149552334816373"
},
"context": {
"channel": "web",
"address": {
"url": "https://www.containerstore.com/custom-closets"
},
"beacon": false
},
"experienceCloud": {
"analytics": {
"supplementalDataId": "697825C548C84264-1FC0EB4BDBB0355A",
"logging": "server_side",
"trackingServer": "thecontainerstore.sc.omtrdc.net"
}
},
"execute": {
"pageLoad": {
"parameters": {},
"profileParameters": {}
},
"mboxes": []
},
"prefetch": {
"views": [
{
"parameters": {},
"profileParameters": {}
}
],
"mboxes": []
},
"notifications": []
}
```

Guide de contribution

Ouvrir le guide de contribution

Piste de recherche

Commencez par le guide d’intégration d’ECID et d’Analytics de target-java-sdk, ainsi que par l’exemple TargetController.java de target-java-sdk-samples autour de la ligne 137. Comparez les requêtes des nouveaux utilisateurs et des utilisateurs récurrents, en vous concentrant sur les identifiants de Visitor API et les données Analytics côté serveur. Le travail est considéré comme terminé lorsque les requêtes côté serveur des nouveaux utilisateurs attribuent l’expérience Target attendue et que les nombres de vues et de soumissions A4T correspondent.

Rédigé par le modèle d'indexation à partir du texte de l'issue.

Évaluation

Stack technique
java, spring
Domaine
analytics, api, backend
Type d'issue
Bug
Difficulté
4/5
Temps estimé
3-5 jours
Activité
À l'abandon
Clarté
Plutôt claire
Accessibilité débutants
35/100

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