adobe / adobe/target-java-sdk

Server-side experiences not tracking with A4T

Open
#7 0 comments 1 reaction 0 assignees View on GitHub
Dominant language
Java
Stars
23
Forks
24
PR merge metrics
No merged PRs in 30d

Description

There appears to be an issue with new users landing on the targeted page. The server-side implementation does not have an implementation for the Visitor API to get the ECID/MCID, thus causing a mismatch between Target and Analytics. Returning users with AMCV cookies already set do not appear to have an issue.

The example stats below are for a page that is mostly new users landing on it.

### Expected Behaviour
A4T accurately tracks user data from server-side requests. # of views in experiences should mimic the total # of views of the given page.

### Actual Behaviour
A4T is not attributing the appropriate experience for all views.

The following images were pulled from Analytics for the same time period. The page 'landing page:custom closets' is utilizing the server-side API and every user should be attributed an Experience. The total # of unique views should match between the two charts, as well as the # of submits (the conversion criteria).
![Target Experience Views](https://i.imgur.com/SaY4nwn.jpg)
![Total Unique Views](https://i.imgur.com/74aONDo.jpg)

### Reproduce Scenario (including but not limited to)

#### Steps to Reproduce
Implement the [target-java-sdk with analytics](https://github.com/adobe/target-java-sdk#ecid-and-analytics-integration).
Create a Target Experience. Track the # of views of the page compared to the views of the experiences.

#### Platform and Version
* target-java-sdk v1.1.0
* Spring v4.3.25.RELEASE

#### Sample Code that illustrates the problem
We followed the [sample provided for targetMcid](https://github.com/adobe/target-java-sdk-samples/blob/4619626b2e49f84cd2cd4ad570d96e5939b319e6/src/main/java/com/adobe/target/sample/controller/TargetController.java#L137).

The only difference being our integration through Launch. Visitor state is set to a JS variable which is propagated to the Visitor Service through Launch.

#### Logs taken while reproducing problem
##### New User Request
```JSON
{
"requestId": "1a6560bb-b963-44f5-8e59-802347f7f6d8",
"context": {
"channel": "web",
"address": {
"url": "https://www.containerstore.com/custom-closets"
},
"beacon": false
},
"experienceCloud": {
"analytics": {
"supplementalDataId": "02BC759D22D4FE7E-62749C19A3060DFA",
"logging": "server_side",
"trackingServer": "thecontainerstore.sc.omtrdc.net"
}
},
"execute": {
"pageLoad": {
"parameters": {},
"profileParameters": {}
},
"mboxes": []
},
"prefetch": {
"views": [
{
"parameters": {},
"profileParameters": {}
}
],
"mboxes": []
},
"notifications": []
}
```

##### Returning User Request
```JSON
{
"requestId": "2d05b638-d461-4377-904b-247b403032de",
"id": {
"tntId": "749afadd-3570-4efd-9e6a-84cd2c892160.35_0",
"marketingCloudVisitorId": "45913002719203183828537149552334816373"
},
"context": {
"channel": "web",
"address": {
"url": "https://www.containerstore.com/custom-closets"
},
"beacon": false
},
"experienceCloud": {
"analytics": {
"supplementalDataId": "697825C548C84264-1FC0EB4BDBB0355A",
"logging": "server_side",
"trackingServer": "thecontainerstore.sc.omtrdc.net"
}
},
"execute": {
"pageLoad": {
"parameters": {},
"profileParameters": {}
},
"mboxes": []
},
"prefetch": {
"views": [
{
"parameters": {},
"profileParameters": {}
}
],
"mboxes": []
},
"notifications": []
}
```

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.