Search function functionality unclear
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- Dominant language
- Perl
- Stars
- 0
- Forks
- 6
- PR merge metrics
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Description
The search in the documentation (see: https://doc.otobo.org/manual/user/11.0/en/content/agent/faq/search.html#filters-in-use) is quite unclear.
Reproduce
Create one FAQ with the following string: OTOBO test update
Now consider the following search queries (Fulltext) and results:
| Query | Result |
|---|---|
+OTOBO +update -notthere |
0 |
+update +OTOBO |
1 |
OTOBO test |
1 |
OTOBO update |
0 |
O?OBO |
0 |
O*OBO |
1 |
"OTOBO test" |
1 |
test AND update |
1 |
update AND test |
1 |
OTOBO AND notthere |
0 |
OTOBO OR notthere |
1 |
OTOBO && ! notthere |
1 |
Considering the documentation for the general search (see here: https://doc.otobo.org/manual/user/11.0/en/content/agent/search/search.html#search-parameters), these results seem surprising.
Also Relevant
- https://github.com/RotherOSS/doc-otobo-user/issues/22
- Does not search in subcategories
Contributor guide
No contributing guide indexed for this repository
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No source file or test is named. Start by reproducing the listed full-text queries against an FAQ and compare them with the linked search documentation; done should clarify or correct the documented behavior and address the reported lack of subcategory results.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- perl
- Domain
- search
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 38/100