FormidableLabs / FormidableLabs/react-native-app-auth

Infinite loop of "Safari cannot open the page because your iPhone is not connected to the internet..." when authenticating through Okta

Open
#758 0 comments 0 reactions 0 assignees View on GitHub
Dominant language
Java
Stars
2.3k
Forks
473
PR merge metrics
No merged PRs in 30d

Description

## Issue

For users with devices issued from our organization, they experience an infinite loop when authenticating through Okta. The tunneling software for those phones automatically logs the user in via Okta, bypassing the email/password auth screen. Unfortunately, the Safari browser opens `.okta.com` and infinitely refreshes the web address. Safari kicks this back as a "...your iPhone is not connected to the internet..." error.

This issue does not occur for normal iPhones when authenticating with email/password.

Screen Shot 2022-08-03 at 2 50 25 PM

Thank you in advance.

---

## Environment

* **Your Identity Provider**: `Okta`
* **Platform that you're experiencing the issue on**: `iOS`
* **Are you using Expo?** `No`

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.