AdguardTeam / AdguardTeam/AdguardForWindows
Parental Control malfunctioned
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Descrizione
### Issue URL (Incorrect Blocking)
[NSFW] [https://www.behance.net/](https://adguardteam.github.io/AnonymousRedirect/redirect.html?url=https%3A%2F%2Fwww.behance.net%2F)
### Comment
> **Title:**
> AdGuard Parental Controls Stop Blocking After Browser Extension Removal (Arc Browser on Windows)
>
> **Describe the bug**
> AdGuard Parental Controls have stopped blocking websites on my blocklist. This issue began shortly after I installed and then removed the AdGuard browser extension on the Arc Browser (which is Chromium-based). The app’s settings appear correct, but the blocklist is not being enforced.
>
> **Steps to reproduce**
> 1. Install AdGuard app on Windows PC
> 2. Enable Parental Controls and add websites to the blocklist
> 3. Install AdGuard browser extension on Arc Browser
> 4. Remove the AdGuard browser extension
> 5. Attempt to access a website that should be blocked
>
> **Expected behavior**
> Websites added to the Parental Controls blocklist should remain inaccessible, regardless of the browser extension status.
>
> **Actual behavior**
> Websites on the blocklist are accessible without restriction.
>
> - **Reinstallation:** Reinstalling the AdGuard app did not fix the issue
> - **Not account-related:** Parental Controls work correctly on my laptop with the same account and settings
>
> **Additional context**
> - The issue seems isolated to my PC.
> - I suspect the browser extension may have altered settings that interfere with DNS filtering or parental control enforcement.
> - Other AdGuard protections (e.g., DNS filtering) still appear to function normally—only the Parental Controls blocklist is affected.
### [NSFW] Screenshots
[Screenshot 1](https://cdn.adguard.info/sitereports/4p99la6y6ku8kkscsgc4gow0gkcc0cc4sc7mvq6gly.jpg?nc=1)
[Screenshot 2](https://cdn.adguard.info/sitereports/60k2htzmi9og8gs4wcgg04sc8g0c0c0n7segcpi7es.jpg?nc=1)
[Screenshot 1](https://cdn.adguard.info/sitereports/21av4nh8zvr48w44coko04sskkcskckrl2gcse7m40.png?nc=1)
[Screenshot 2](https://cdn.adguard.info/sitereports/ivlhk0rlvv480okssookos84sswgscwk5jfmxalf40.png?nc=1)
### System configuration
Information | Value
--- | ---
AdGuard product: | AdGuard for Windows v7.20.2
System version: | Windows 11, version 24H2
Browser: | Arc Browser
AdGuard driver: | WFP
Tracking protection: | **General settings**:
Block trackers,
Hide your search queries,
Send Do-Not-Track header
**Tracking methods**:
Self-destructing third-party cookies (180)
**Windows tracking**:
Disable Windows Telemetry,
Turn off Advertising ID
**Miscellaneous**:
Remove X-Client-Data header from HTTP requests
DNS filtering: | server: `AdGuard DNS filter`
Filters: | Ad blocking:
AdGuard Base
Privacy:
AdGuard Tracking Protection
Social widgets:
AdGuard Social Media
Language-specific:
AdGuard Ukrainian
Browsing Security: | enabled
Browsing Security statistics: | disabled
Userscripts: | AdGuard Assistant
AdGuard Extra
AdGuard Popup Blocker
Userstyles: | disabled
Other extensions used: | uBlock Origin, AdBlock Plus
### Issue configuration
[Import](https://reports.adguard.com/settings/import.html?dns.servers=AdGuard+DNS+filter)
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