zai-org / zai-org/feedback

[Bug] AutoClaw website: False claim of Intel Mac support - download links broken

Open
#214 1 comment 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
No language data
Stars
22
Forks
1
PR merge metrics
No merged PRs in 30d

Description

Bug Description

AutoClaw website incorrectly claims Intel Mac support across multiple domains, but no Intel version exists. Download buttons for Intel Mac redirect to or download the Apple Silicon version instead.


Problem Details

Affected Websites:
URL Issue
https://autoclaws.org/one-click-install/ Claims Intel support, DL button broken
https://autoclaw.zhipuai.cn/ Claims "Apple Silicon and Intel devices"
https://autoclaw.ai (or .com) Same false claim
False Claims on Website:

From autoclaws.org/one-click-install/:

macOS: Native macOS application (.dmg) supporting macOS 12 Monterey and later. Full feature parity with the Windows version, optimized for Apple Silicon and Intel processors.

From autoclaw.zhipuai.cn/.ai:

Yes. AutoClaw supports Windows 10 and later, plus macOS on Apple Silicon and Intel devices.

Actual Behavior:
  1. User visits website on Windows → Sees MacOS Intel download button
  2. User clicks Intel Mac download → Gets Apple Silicon (.dmg) version
  3. No actual Intel build available for download
  4. Users with Intel Macs cannot use the software

Impact

User Confusion:
  • ❌ Intel Mac users download wrong architecture
  • ❌ Downloaded app won't run on Intel machines
  • ❌ Wasted time troubleshooting "broken" install
  • ❌ Trust issues with product accuracy
Technical Reality:
Claimed:  ✅ Apple Silicon + Intel support
Actual:    ❌ Apple Silicon ONLY (no Intel build)

Suggested Fixes

Option A: Remove Intel Claims (Quick Fix)
  • Update all websites to say: "Apple Silicon only"
  • Remove/hide Intel download buttons
  • Add note: "Intel Mac support coming soon" if planned
Option B: Provide Intel Build (Proper Fix)
  • Build and upload actual Intel (.dmg) version
  • Ensure download buttons serve correct architecture
  • Test on real Intel Mac hardware
Option C: Clear Architecture Detection (Ideal)
  • Auto-detect user OS/architecture
  • Show only relevant download option
  • Add manual override for advanced users
  • Display clear labels: "For Intel Mac" vs "For Apple Silicon"

Screenshots / Evidence Needed:

Developers should verify:

  1. Visit https://autoclaws.org/one-click/install/ on each platform
  2. Check what download buttons are shown
  3. Click each button and verify downloaded file architecture
  4. Test install on actual Intel Mac

Reporter Information


Severity: P1 High

  • Misleading product information
  • Prevents Intel Mac users from using product
  • Affects brand trust and credibility
  • Simple fix available (update text/remove buttons)

Labels Suggested:

bug, website, documentation, macos, download, misleading-info


Reported by Mac user who attempted download on Intel machine

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by checking the download and support claims at autoclaws.org/one-click-install/, autoclaw.zhipuai.cn, and autoclaw.ai or .com, then verify which architecture each button serves. Trace those website entry points to the relevant content and download configuration. Done means Intel support is no longer claimed unless an Intel build exists, and each visible download option matches its label.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
documentation, web-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
45/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.