wordpress-mobile / wordpress-mobile/WordPress-iOS
Improve error messages related to Jetpack connection
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- Dominant language
- Swift
- Stars
- 3.9k
- Forks
- 1.2k
- Avg merge
- 23h 51m
- Merged PRs (30d)
- 58
Description
The app displays errors directly as they come from the backend, which sometimes results in cryptic messages. The details are welcome because it provides the user with something that they can search for online or refer to when contacting support. However, in some scenarios, the app could also show a link to https://jetpack.com/support/reconnecting-reinstalling-jetpack/ and/or https://jetpack.com/support/getting-started-with-jetpack/troubleshoot-jetpack-connection-error-messages/, which is a common step that the support asks the user to perform to resolve some of these issues.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by tracing where Jetpack connection backend errors are presented in the iOS app; the issue provides no file, test, or entry point. Identify the scenarios that should include either support link, then verify that the resulting messages retain useful backend details and point users to the documented troubleshooting steps.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- swift
- Domain
- mobile
- Issue type
- Feature
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 42/100