wordpress-mobile / wordpress-mobile/WordPress-iOS
Media: cannot upload new images on a site using 75% of the allotted upload limit
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- Dominant language
- Swift
- Stars
- 3.9k
- Forks
- 1.2k
- Avg merge
- 23h 51m
- Merged PRs (30d)
- 58
Description
Steps to reproduce:
- Create a WordPress.com site and add a Personal Plan.
- Upload ~4.5 GB of images.
- On the web, check that the Media > Add New page says something like: "You are currently using 4.5 GB out of 6.0 GB upload limit (75%)."
- On the app, create a new post and try to upload an image.
- If the upload fails, check the app logs to see if you can find a message similar to: "Not enough disk space available to upload".
Result: a user reported being unable to upload new images on a site and there is a line in the app logs that starts with "Error uploading media" and says there is not enough disk space available even though they have only used 75% of the allotted storage space for their plan.
Problem description from the user:
I’m trying to upload pictures on my blog and for some reasons it doesn't work. No explanation is given and I was wondering whether you could help me with that.
App log says:
Pas assez d’espace disque disponible pour téléverser
Utilisation de 100 % sur 6 Go sur votre site
Translated with Google:
Not enough disk space available to upload
Use of 100% on 6 GB on your site
But /wp-admin/media-new.php says:
You are currently using 4.5 GB out of 6.0 GB upload limit (75%).
- Site type: WordPress.com Personal
- Device: iPhone 7 iOS 12.3.1
- Free space: 8.83 GB
- App version: 12.7
(internal references: 2165148-zen, p7cLQ7-Dx-p2#comment-1258)
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the upload from a WordPress.com Personal site using the app logs and compare the app's reported storage with /wp-admin/media-new.php. Done means a site using about 75% of its 6 GB limit can upload an image and the app reports storage consistently with the web interface.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- ios, swift
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100