wordpress-mobile / wordpress-mobile/WordPress-Android

Log Out: "Error reloading your Gravatar" after logging out

Open
#9,823 3 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

[Type] Bug Login
Dominant language
Kotlin
Stars
3.2k
Forks
1.4k
Avg merge
1d 11h
Merged PRs (30d)
69

Description

Quite often (but not always) after logging out I see an error pop up that says:

Error reloading your Gravatar

Steps to reproduce:

  1. Go to Me > Log Out.
  2. Check to see if a Gravatar-related error pops up.
  3. You may need to re-try a few times.
Screenshot_20190508-192955

Tested with WPAndroid alpha-170 on Pixel 3 Android 9.

74 - [May-09 01:29 API] Dispatching action: AccountAction-SIGN_OUT
75 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
76 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
77 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
78 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
79 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
80 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
81 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
82 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
83 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
84 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
85 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
86 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
87 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
88 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
89 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
90 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
91 - [May-09 01:29 API] Dispatching action: ThemeAction-REMOVE_SITE_THEMES
92 - [May-09 01:29 API] Dispatching action: SiteAction-REMOVE_WPCOM_AND_JETPACK_SITES
93 - [May-09 01:29 API] Dispatching action: ListAction-REMOVE_ALL_LISTS
94 - [May-09 01:29 API] Dispatching action: PostAction-REMOVE_ALL_POSTS
95 - [May-09 01:29 MAIN] onLoadFailed while loading Gravatar image! - exception: Failed to load resource
96 - [May-09 01:29 MAIN] StackTrace: class com.bumptech.glide.load.engine.GlideException: Failed to load resource

97 - [May-09 01:29 STATS] New anonID generated in AnalyticsTrackerNosara: cb830a63ae474623b61584e0502abf1e
98 - [May-09 01:29 NOTIFS] Sending GCM token to our remote services: ***REDACTED***
99 - [May-09 01:30 UTILS] trackLastActivity, activityId: Help Screen

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue from Me > Log Out on the WordPress Android app and review the Gravatar loading failure alongside the sign-out log sequence. Trace what triggers the "Error reloading your Gravatar" message during logout; done means logging out no longer shows that error, including after repeated attempts.

Written by the indexing model from the issue text.

Assessment

Tech stack
kotlin
Domain
mobile
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.