wordpress-mobile / wordpress-mobile/WordPress-Android
Assign correct Zendesk tags on tickets
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- Dominant language
- Kotlin
- Stars
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- 1d 11h
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Description
Expected behavior
The app assigns Zendesk tags to tickets and they should be set correctly.
Actual behavior
Some tags such as origin:jetpack-migration-help are set incorrectly, see p1696969738696479-slack-C03URUK5C.
Steps to reproduce the behavior
Verify according to the Zendesk search mentioned here: p1696969738696479-slack-C03URUK5C
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the Zendesk search referenced by p1696969738696479-slack-C03URUK5C and compare its results with the app's ticket-tag assignment behavior. Trace the Android entry point responsible for Zendesk tags, focusing on tickets receiving origin:jetpack-migration-help. Done means the affected tickets receive the tags expected by the Zendesk search and the behavior is covered by a regression check.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- kotlin
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100