wordpress-mobile / wordpress-mobile/WordPress-Android
"Couldn't update dashboard" error on sites hosted on WPCOM
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- Dominant language
- Kotlin
- Stars
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- Forks
- 1.4k
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- 1d 11h
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Description
We have several reports from users with sites hosted on WordPress.com (Simple and Atomic) that they saw a "Couldn't update dashboard" error in the app after they signed in.
List of reports and the associated site ID:
- 6890854-zen - 180251735 (Simple)
- 6976462-zen - 216811936 (Atomic)
- 6918547-zen - 171347252 (Atomic)
- 6761111-zen - 197544069 (Simple)
These users are the site owners and administrators. One of the users reported that they could access WordPress.com dashboard on the mobile browser installed on the same device. Clearing app cache also didn't help.
Sample screenshot (site address masked to protect user's privacy):
Internal Slack discussions: p1695304572059739-slack-C03URUK5C
Reported since JPAndroid 23.0
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the listed reports and the linked internal Slack discussion, then reproduce sign-in and dashboard loading for WordPress.com Simple and Atomic sites. Done means affected site owners can sign in and update the dashboard without the error.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android, kotlin
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 30/100