wordpress-mobile / wordpress-mobile/WordPress-Android

[GlobalStep] Android – Accessing the Block Editor before attempting to share the Application log causes a Black Screen

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#12,182 2 comments 0 reactions 0 assignees View on GitHub

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[Pri] Medium [Status] Stale [Type] Bug /Me
Dominant language
Kotlin
Stars
3.2k
Forks
1.4k
Avg merge
1d 11h
Merged PRs (30d)
69

Description

Description

Accessing the Block Editor causes the Share function on the Application log not to function. Additionally, pressing back from this screen causes a black screen to be displayed.

Reproduction Rate

4/4 100%

Expected behavior

There should be no issues when using the Application log’s share function.

Actual behavior

A Black screen is displayed.

Steps to reproduce the behavior
  1. Install WordPress 14.2
  2. Log in to an account.
  3. Open the Block Editor.
  4. Close the Block Editor.
  5. Navigate to the User’s profile.
  6. Press “Help & Support”.
  7. Press “Application Log”.
  8. Press the Share button.
  9. Press back.
Tested on the following

Samsung Galaxy Note 8 (7.1.1)

Please see the attached video and log for more information

AndroidBlackScreen.zip
BlackScreenLog.txt

Submitted by:

Luis Pimenta

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the flow from Block Editor through Help & Support, Application Log, Share, and Back on Android 7.1.1, using the attached video and BlackScreenLog.txt as references. Trace the screen transition after sharing and pressing Back; done means the Application Log share flow works and no black screen appears.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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