w3c / w3c/guide

Allow saving generated transcripts responsibly

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#170 5 comments 0 reactions 1 assignee View on GitHub

@plehegar is already working on this.

Since Apr 5, 2023.

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Description

@a11ydoer raised a question that we discussed in the WAI coordination call, about the meeting transcript saving policy. The Guide instructs staff to disallow transcript saving, for important reasons. But we now have some experience with the feature, and in most of my groups it has become routine to turn on auto-transcription as an accessibility and language support. While transcripts have errors, they are generally understandable. Groups have begun to wonder if scribing should be a priority, especially given the participation cost to the scribe in a given meeting. Therefore, we would like to explore incorporating current experience into the transcript saving policy.

I believe many of the concerns we have with saving transcripts could be addressed with policy and guidance. I believe it is still inappropriate to use automated transcripts as a formal meeting record, but I think it is appropriate to allow them to supplement the official record.

There are also social concerns about the use of saved transcripts. While we can't know what would happen in an untried experiment, our social experience with live captioning has been encouraging. People are used to it, and I think the step to saving transcripts is less of a leap than it was.

We look forward to discussing an appropriate way to make use of this new technology.

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