uabrc / uabrc/uabrc.github.io

Steps for subscribing to `support@listserv@uab.edu` for `@uabmc.edu` email address

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#778 2 comments 0 reactions 1 assignee View on GitHub

@iam4tune is already working on this.

Since Aug 16, 2024.

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Description

What would you like to see added?

We recently observed that uabmc.edu emails from first-time senders do not create tickets on ServiceNow, because they are not subscribed to the hpc-announce list. We need an article with a guide for how people with @uabmc emails can manually "subscribe" to support@listserv.uab.edu group so they can send support tickets the RC team will see.

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