Ways to update our community about changes to our platform

Open On-Demand (OOD) Announcement and Message of the Day (MOTD)

• For OOD main page announcements, make changes to: https://gitlab.rc.uab.edu/rc/rc-ood-message/announcement.md
  • Bootstrap alerts and other features are allowed >=1.6: https://getbootstrap.com/docs/5.3/components/alerts/#examples
  • Markdown emoji are allowed >=2.0: https://github.com/ikatyang/emoji-cheat-sheet
  • Test these first!
• For SSH MOTD, make changes to: https://gitlab.rc.uab.edu/rc/rc-ood-message/motd
• More details here: https://osc.github.io/ood-documentation/release-2.0/customization.html#announcements

StatusCast

• To view the RC StatusCast information go to: https://uabstatus.statuscast.com/?componentId=34990
• To add a new incident
  • Start at: https://status.uab.edu/admin
  • Click "Incidents" in the left panel
  • Follow the prompts. Plain text is used.
  • Make note of the incident URL for future updating
• To add information to an incident:
  • Use the incident URL from when it was created, or search at https://status.uab.edu/admin, to find the incident page.
  • Click "Add New Post"
  • Follow the prompts.
• To resolve an incident
  • Use the incident URL from when it was created, or search at https://status.uab.edu/admin, to find the incident page.
  • Click "Resolve"

HPC Announce Email List

• Send an email to hpc-announce@listserv.uab.edu

  • Ensure that the "reply-to" address is set to support@listserv.uab.edu, that way researcher replies are directed to ServiceNow as service requests, rather than to the person making the announcement.

    

• Manage the listserv at https://listserv.uab.edu

• Will be sent to all Cheaha accounts!

• This is a high-noise operation, please reserve for incidents impacting all users, or the entire RC platform.

The issue names no repository files; start by locating the documentation page where community-update procedures belong and compare it with the OOD, StatusCast, and HPC Announce steps listed here. Done means those procedures are documented accurately, including the links and reply-to requirement.