When calling 'statement.all' I'm getting a timeout error (Hrana)

When connecting remotely to a database I'm getting the following error:

Hrana(Api("{\"error\":\"Timed out while opening database connection\"}"))

But only when calling statement.all like this:

      const statement = connection.prepare(query.text);
      if (arrayMode) {
        statement.raw();
      }
      rows = statement.all(params) // timeout error here

This was working before, so not sure what I've changed (if anything). Hoping someone can shed some light on this -- do I just need to adjust a timeout value? I don't see that as a supported option when connecting to the database

Begin with the JavaScript path shown in the report, from connection.prepare(query.text) through statement.all(params), and reproduce it against a remote database. The query, parameters, runtime, and connection details are not provided, so gather those while checking whether the timeout is configurable. Done means a reproducible explanation of the timeout and whether a supported timeout setting applies.