thunderbird / thunderbird/thunderbird-android

Command continuation aborted: #1# [NO, AUTHENTICATE mechanism not supported, mate] Error

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status: answered unconfirmed
Dominant language
Kotlin
Stars
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Checklist
  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.
App

Thunderbird for Android

App version

11.0b3

Where did you get the app from?

Google Play

Android version

16

Device model

Google Pixel 6

Steps to reproduce
  1. Go to Settings
  2. Go to add Account
  3. Enter everything
  4. Tab on Next
Expected behavior

My University Mail stopped working a few weeks ago. I can send Mails but i cant fetch them.

Actual behavior

When i try to connect to the IMAP Server i get an Unknown Error stating: Command continuation aborted: #1# [NO, AUTHENTICATE mechanism not supported, mate]

Logs

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing account setup on Thunderbird for Android 11.0b3 with the reported university IMAP server and inspect the authentication failure; the issue includes no source file, test, or logs. Done means the cause of the unsupported AUTHENTICATE mechanism is identified and IMAP fetching works for the affected account.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile, networking
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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