thunderbird / thunderbird/thunderbird-android

Specific email showing up blank

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Dominant language
Kotlin
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Description

Checklist
  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.
App

Thunderbird for Android

App version

9.0

Where did you get the app from?

Google Play

Android version

14

Device model

Nokia X30 5G

Steps to reproduce
  1. Open the attached email in Thunderbird for Android

Email: https://www.dropbox.com/scl/fi/k076562bz80cblveycl0f/Arch-general-Digest-Vol-28-Issue-23-arch-general-request-lists.archlinux.org-2025-05-02-0052.eml?rlkey=z4qe2w0geekm7xj3lb6eenn9u&st=hcs8hnpv&dl=0
Screenshot: https://www.dropbox.com/scl/fi/7dgqc8b61tkoa0vpbllcd/Screenshot_20250502-182103.png?rlkey=2fcpxw2ix2vcxynzfe2o48hrx&st=xxmi0y8r&dl=0

Expected behavior

Be able to read the email content.

Actual behavior

Completely blank screen shows.

This only happens with this particular email, I have never had this issue before with any other email. I can also read the email just fine with GMail's app or Thunderbord on desktop.

Logs

k9mail-logs.txt

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by downloading and opening the linked .eml file and reviewing k9mail-logs.txt while reproducing the blank view in Thunderbird for Android. Compare the same message with the screenshot and the reported Gmail and desktop Thunderbird behavior; done means this specific email renders readable content in the Android app.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
55/100

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