thunderbird / thunderbird/thunderbird-android
Specific email showing up blank
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- Dominant language
- Kotlin
- Stars
- 14k
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Description
Checklist
- I have used the search function to see if someone else has already submitted the same bug report.
- I will describe the problem with as much detail as possible.
App
Thunderbird for Android
App version
9.0
Where did you get the app from?
Google Play
Android version
14
Device model
Nokia X30 5G
Steps to reproduce
- Open the attached email in Thunderbird for Android
Email: https://www.dropbox.com/scl/fi/k076562bz80cblveycl0f/Arch-general-Digest-Vol-28-Issue-23-arch-general-request-lists.archlinux.org-2025-05-02-0052.eml?rlkey=z4qe2w0geekm7xj3lb6eenn9u&st=hcs8hnpv&dl=0
Screenshot: https://www.dropbox.com/scl/fi/7dgqc8b61tkoa0vpbllcd/Screenshot_20250502-182103.png?rlkey=2fcpxw2ix2vcxynzfe2o48hrx&st=xxmi0y8r&dl=0
Expected behavior
Be able to read the email content.
Actual behavior
Completely blank screen shows.
This only happens with this particular email, I have never had this issue before with any other email. I can also read the email just fine with GMail's app or Thunderbord on desktop.
Logs
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by downloading and opening the linked .eml file and reviewing k9mail-logs.txt while reproducing the blank view in Thunderbird for Android. Compare the same message with the screenshot and the reported Gmail and desktop Thunderbird behavior; done means this specific email renders readable content in the Android app.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android, kotlin
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Mostly clear
- Newbie friendliness
- 55/100