thunderbird / thunderbird/thunderbird-android
Empty inboxes out of the blue - all mails moved to spam on all accounts
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Description
Checklist
- I have used the search function to see if someone else has already submitted the same bug report.
- I will describe the problem with as much detail as possible.
App
Thunderbird for Android
App version
22.0
Where did you get the app from?
F-Droid
Android version
A15 HyperOS2
Device model
peridot
Steps to reproduce
Today around 20 CEST all inboxes suddenly are empty and thus not displaying any email. Forced sync does nothing. This is confirmed on all devices.
Expected behavior
Obviously inbox should not be cleared to spam!
Actual behavior
Empty inbox.
Logs
No response
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the empty-inbox behavior in Thunderbird for Android 22.0 with the reported Android and device setup, then collect logs and account-sync details. Done means identifying why messages appear in spam across all accounts and verifying a fix; the issue names no source file, test, or entry point.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100