thunderbird / thunderbird/thunderbird-android

Text hidden/invisible on emails from Amazon Pay

Open
#11,381 4 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

status: answered status: help wanted
Dominant language
Kotlin
Stars
14k
Forks
2.8k
Avg merge
3d 3h
Merged PRs (30d)
57

Description

Checklist
  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.
App

Thunderbird for Android

App version

21.1

Where did you get the app from?

Google Play

Android version

Android 15

Device model

Asus ROG Phone 7 Ultimate

Steps to reproduce
  1. Open an email from Amazon Pay.
  2. Notice most of it blank:
Image

As a workaround, select any visible text and drag:
Image
Unformated message option in Thunderbird for Android:
Image

Expected behavior

Emails should be visible like it is visible in any other client.
Here's how it looks in Mozilla Thunderbird Desktop:
Image
Here's how it looks in Yahoo Webmail:
Image

Actual behavior

Some text is invisible/hidden unless selected.

Logs

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce with Thunderbird for Android 21.1 on Android 15 using an Amazon Pay email, then trace the Android email-rendering path and compare normal, selected, and unformatted views. Done means the message text is visible without selecting it, matching the desktop and Yahoo Webmail examples.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.