thunderbird / thunderbird/thunderbird-android

crashes reading microsoft mail

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#11,036 8 comments 0 reactions 0 assignees View on GitHub

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Dominant language
Kotlin
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Description

Checklist
  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.
App

K-9 Mail

App version

18.0

Where did you get the app from?

Google Play

Android version

13

Device model

Samsung S20 ultra

Steps to reproduce

I use live.com (microsoft) and gmail.com for mail. When i click on gmail it only takes 1-2 sec to load old mail and fetch new mail. I click on live and it may load old mail (may take a few sec or many) or may not load at all. Same with fetch new mail, it may take 30 sec or it may never load new mail. The more i jump between gmail and live, the linger it takes. Soon, not always the same amount of time, i will be reading something in live (it may have loaded all the way and it may have only loaded part way) K-9 will crash. Not always while reading usally while its yrying to fetch new mail from live. Fetching junk goes just fine.

Expected behavior

It should work with live.com the same as it did in V17, with no problems. I dont know why it suddenly should, still works just fine with gmail.

Actual behavior

Crashes while working with new mail from microsoft

Logs

k9mail-logs (1).txt

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reviewing the attached k9mail-logs.1.txt and reproducing the crash while switching between Gmail and live.com accounts or fetching new Microsoft mail on Android 13 with K-9 Mail 18.0. Done means the app no longer crashes during these operations and Microsoft mail continues to load and fetch normally.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Needs clarification
Newbie friendliness
45/100

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