thunderbird / thunderbird/thunderbird-android
Email not showing up in Inbox
Nobody has claimed this yet.
- Dominant language
- Kotlin
- Stars
- 14k
- Forks
- 2.8k
- Avg merge
- 3d 3h
- Merged PRs (30d)
- 57
Description
Checklist
- I have used the search function to see if someone else has already submitted the same bug report.
- I will describe the problem with as much detail as possible.
App
Thunderbird for Android
App version
18.0
Where did you get the app from?
F-Droid
Android version
16
Device model
Pixel 8
Steps to reproduce
- Buy Eiffel Tower tickets.
- Wait to receive the tickets. Confirm with the Gmail app or Thunderbird desktop.
- Observe that they're not shown at all, neither in the inbox nor in "All Mail" in Thunderbird.
Alternately, you can try loading up this email (replacing the redacted parts) and sending it to an email address and testing it there.
Expected behavior
The email should be shown.
Actual behavior
The email is simply missing in the inbox or any folders, as if it never arrived. Other emails, like payment confirmation, arrived properly. Refreshing doesn't help.
Logs
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the attached “Billet Tour Eiffel…” .eml file and k9mail-logs.txt, then investigate the sync and message-listing path for this Thunderbird for Android report. Reproduce with the supplied message or logs and confirm that it appears in the Inbox or All Mail without affecting the payment-confirmation messages.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android, kotlin
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Mostly clear
- Newbie friendliness
- 48/100