thunderbird / thunderbird/thunderbird-android

Notifications for new emails not showing up any more

Open
#10,890 2 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

unconfirmed
Dominant language
Kotlin
Stars
14k
Forks
2.8k
Avg merge
3d 3h
Merged PRs (30d)
57

Description

Checklist
  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.
App

Thunderbird for Android

App version

18.0

Where did you get the app from?

Google Play

Android version

16

Device model

Pixel 7a

Steps to reproduce
  1. Configure email accounts to use folder polling (sync) for email retrieval.
  2. Make sure that Thunderbird is configured to show notifications for new emails.
  3. Make sure that the system settings for notifications are enabled for Thunderbird.
  4. Wait for new emails to arrive.
  5. Check the Android notifications.
Expected behavior

Notifications should show up when new emails are received.

Actual behavior

There are no notifications from Thunderbird.

Notes:

  • Even though there are no system notifications, Thunderbird does show the number of new emails on the unified inbox widget icon.
  • This problem only started recently. I think the first version I saw it with was Thunderbird 17.0
  • This is not the same as issue #7839 which was also reported by me. That other issue is about receiving the emails. This new issue here happens even when the emails are received.
  • I found a similar issue, #10098. But I think this is different since I'm not using push.
Logs

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue with folder polling enabled, checking whether new messages appear in the unified inbox widget while Android notifications remain absent. Compare Thunderbird's notification settings with the system notification settings, and verify that the fix restores notifications for newly received emails without relying on push.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
45/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.