thunderbird / thunderbird/thunderbird-android

SmtpClientAuthentication is disabled for the Mailbox

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#10,787 21 comments 0 reactions 0 assignees View on GitHub

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status: answered status: help wanted
Dominant language
Kotlin
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Checklist
  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.
App

Thunderbird for Android

App version

17.0

Where did you get the app from?

Google Play

Android version

15(hyperos 2)

Device model

Poco x6 Pro

Steps to reproduce

Use an outlook non work/educational account
Sign in

Expected behavior

Enter into the mailbox and start working well

Actual behavior

Image

Logs

k9mail-logs.txt

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Begin by reproducing Outlook personal-account sign-in in Thunderbird for Android and reviewing the attached k9mail-logs.txt for the SMTP authentication failure. Done means the account can enter the mailbox and operate normally without the SmtpClientAuthentication-disabled error.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
authentication, mobile
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Needs clarification
Newbie friendliness
45/100

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