thunderbird / thunderbird/thunderbird-android

Unable to transfer profiles from chromebook

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good first issue
Dominant language
Kotlin
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Forks
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Merged PRs (30d)
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Description

Checklist
  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.
App

Thunderbird for Android

App version

13.0

Where did you get the app from?

Google Play

Android version

Not as far as I know.

Device model

Chromebook Asus CX3402CB

Steps to reproduce

Open Thunderbird for Android
Click Get Started
Click Import Settings

Expected behavior

Open camera to read the QR codes

Actual behavior

Screen flashed black and returns to Import setting screen

Logs

Please refer to:
https://support.mozilla.org/en-US/questions/1542788
for more descrition of the problem.
This report is following a review I posted on Google Play. The Mozilla report question is where I first reported having problems.
I followed the link to retrieve logs and just bgot a page saying "This Wiki is outdated".

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the Import Settings flow on the Asus Chromebook CX3402CB and review the linked Mozilla Support report for additional details. Investigate why the screen returns to Import Settings instead of opening the camera; done means the expected QR-code scanning flow works or the incompatibility is clearly documented.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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