thoughtspot / thoughtspot/cs_tools

This is an unhandled error! when running searchable metadata

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#282 5 comments 0 reactions 1 assignee View on GitHub

@jp-spotter is already working on this.

Since Aug 7, 2026.

bug
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Python
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Description

First Stop
  • I have read and agreed to the ThoughtSpot LICENSE.
  • I understand that if I have a critical issue with ThoughtSpot, I should reach out to my designated Account Executive and Customer Success Manager instead of cs_tools.
Platform Configuration

Runninng against - TS Cloud 10.14.0 cl-75
Using Cs tools 1.6.5 self info below.
I have checked the config file provided and this works.

Image

Description

I have previously run the following command with no issues. I ran this with the current version I had installed and after failing I have updated to 1.6.5 and still get the same error.

cs_tools tools searchable metadata --syncer csv://tomls/csv_syncer.toml --config prod

some example have double quotes around the syncer parameter but this does not seem to have any effect.

cs_tools tools searchable metadata --syncer "csv://tomls/csv_syncer.toml" --config prod

I have also tried changing the directory on the toml from single quotes to double quotes, based on the first log file attached.

in the log file attached there are a few error messages
"Org feature is disabled."
"Roles feature is disabled"
whoopsie, something went wrong!

I have checked the config and this passes.

Considering adding a log file.

2025-12-05T14_36_58.log

2025-12-05T14_55_04.log

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